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We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
26 Cedar Street, Woburn, MA, 01801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
***** *. installed a new storm today. He had been the installer for a main door with storm door several year ago. It is still perfect today. He is a great ******* and worth every bit of a five star review. He arrived right on time at the early end of the time slotted. He is efficient, skilled, very neat, very pleasant and everything you would want in a professional. We highly recommend ****** and ***** *.
****** was professional, courteous and knowledgeable from the moment they walked into my house until the day the install was complete. We had a lot of choices from the shower pan and wall color to the hardware, hand rails and shelves. We were able to customize to our needs and likes. ****** kept in touch and updated us on the projects progress. ****** and ****** did the install and they were awesome. Helping us make decisions and explaining everything they did. We are very happy with the results. We now a beautiful shower th... read more
Staff very professional, pleasant and well ****** in their job. No complaints and would recommend to anyone.
Since we were interested in the ****** ******** shower, ****** was the only choice, we setup an appointment and was told it would be 60 minutes and we would receive a quote that was good for a year. *** was late arriving but we did receive a call that he was running late. When he did arrive, he started talking about a walk-in tub and we had to stop him to let him know we wanted the ******** shower, from there he went into his sales presentation that dragged on and I asked a few times to get to the point of what WE were inter... read more
Business response:
Hi *****. We are sorry to hear that we have let you down and will do everything possible to make this right. NEWPRO has been serving New England homeowners for 75 years and takes a homeowner's concerns very seriously. Thank you for speaking with our Director of Field Operations so that we could get a service technician out to your home to address your concerns. Our production & installation department is working closely with the Director of Field Operations to ensure that your new shower door is installed to your satisfactio... read more
The salesman ****** was very informative in letting us know what we would be in for at the end of this project and made my family comfortable. And the time frame fits into my households schedule. Thank you ****** for everything. We are a previous customer as i have had windows installed in my childhood home. Would recommend highly.
Business response:
Hi David! Thank you so much for trusting NEWPRO with a 2nd home improvement project! It is homeowners like you that have helped us successfully serve New England for the past 75 years. We want you and your family to have a positive home improvement experience and bring comfort back to your home. We provide you with decades of experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have about your project. If you ever hav... read more
**** ******** did a fantastic job on our shower. He was professional and courteous.
**** from new pro just finished our bathroom shower, I cant say how amazing it looks. He did the most fantastic job ever!!!! *********, friendly and outstanding.
I am very pleased with the product and ***************, my installer did an outstanding job
Amazing job! Appreciated the work of **** ****** and **** ********.
NEWPRO has a 4.6 star rating with 5,069 reviews.
NEWPRO is open now. It will close at 5:00 p.m.
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