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New York Life Insurance Company
- Financial Services
- New York, NY
About this business
For nearly 175 years, people have worked with New York Life to protect their families and futures. We believe in the importance of human guidance and in trusted relationships built on being there when our customers need us most.
Location details
51 Madison Ave, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New york Life is denying payment only hisbands life insurance! They said I wasn't eligible for the policy when I got it last year because I retired from a school system even tho the agent knew I was retired and I didn't lie on my application so now I am fighting with them to pay for my husbands funeral! But they sure took my money all this time
This company is hot garbage. They have zero desire to help people with emergencies even though the emergency was created by them. Employees seem kind enough but are zero help and are not reliable in any way shape or form in regards to the information they give out. It certainly seems that their main goal is to get you off of the phone and will never escalate anything....probably because they have been trained that way. The experience i have had with New York Life has been nothing but poor and this carries over to ****. I wil... read more
I cannot stress enough how disappointed I am with my experience with New York Life and their agent, **** *. I met **** through a *** networking meeting, which is supposed to be built on trust. At the time,However, **** also suggested multiple whole life policys, **** convinced me to make some terrible financial decisions, including stopping contributions to our ****** ***** accountsspecifically, my wifes and my **** IRAs and my daughters 529 college savings planin favor of a whole life insurance policys. She repeatedly pitch... read more
Was approved for my long term disability with New York Life. In October 2024 . As I been doing chemo treatments every other week.They said that I would receive just over $3,500.00 monthly. They said I would receive a check for the last 3 days of October in the amount of $265.00 . It is now November 17th and had not received any form of payment. The automated system ***** and been leaving messages for ******* my case manager with no calls returned.
Worst and most dishonest hiring process of any company Ive experienced. After being verbally offered a position, in person, by a partner at the firm, **** *******, and getting my fingerprints processed for hiring, she proceeded to ignore my outreaches about next steps. After an extended period of time and contacting an internal service, she reached out via email to let me know that they have selected another candidate. The level of dishonesty exhibited from an individual who has risen to the level of partner is extremely con... read more
New York life is the worst! They denied my claim I was diagnosed with lumbar spinal stenosis! They kept telling me they didnt receive the paperwork from my doctor I went through so much mental anguish because I was depending on money for my bills! They denied my claim again. Then they used all my **** after not paying by me terrible company!!!
Honestly I hadn't looked at reviews until after applying and based on the horrible experiences of others, I'm glad I was denied coverage. The representative I spoke to was so rude when I asked why I was denied and I was told "you don't just get to have it", like I would not have been paying for it. I understand that but being diagnosed with an anxiety disorder 4 years ago which was treated and does not prohibit me from working or doing anything else is apparently a reason to get denied. As a matter of fact, if you have ANY m... read more
I am beyond disappointed with NY Life Disability Insurances handling of my fathers claim. My father, a 66-year-old man *** has suffered two strokes and continues to face serious health challenges, was shockingly denied long-term disability coverage. The company claims he is fit to work based on his heart rate alone, ignoring his high blood pressure, stroke history, and the risks associated with stress.Our family ******* *** conducts full blood work on him every three months, recommended a two-year break from work to avoid fu... read more
My claim with *** for long term disability, though time consuming, was handled in a professional and caring manner by all of the employees of this company. From my local representative to my case manager, and the ******* Team leader, I felt that they were always looking for ways to help.Special thanks to Nakita, ******* and ******* for all of their hard work!I would definitely recommend this company for all of your benefit and financial needs!
Business response:
Thank you for sharing your experience regarding your *** claim. We have provided this feedback to the appropriate parties. We are glad we were able to deliver on our commitment to service and guiding you through an uncertain time.
Frequently asked questions about New York Life Insurance Company
How is New York Life Insurance Company rated?
New York Life Insurance Company has a 1.8 star rating with 341 reviews.
When is New York Life Insurance Company open?
New York Life Insurance Company is closed now. It will open on Monday at 8:30 a.m.
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