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Netspend Corporation
- Financial Services
- Austin, TX
About this business
Location details
Po Box 2136, Austin, TX, 78768, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with netspend for years. Mu account was closed 4 weeks ago and i still have not received my funds. Everytime i call customer service they state the check has been mailed off. But they won't provide me a date of when it was mailed. And when i call to check my balance my full balance is still in my account. How can a check be mailed to me but i still have the money sitting in my account. My name is cerell burks sr. I am about to be evicted and i dont know what else to do. Its pretty sad that they chose to close my ... read more
Business response:
Hello, Our records show that an agent from our Corporate Office has reached out to you. For additional questions or concerns, please email *******************. Thank you, Netspend
I received a NetSpend card in the mail which I did not ask for. It even had my first name incorrect. They used my nickname not the name I use on for legal reasons. I e-mailed them : Subject Did not order card. From To netspend.com Date Thu 13:19 This seems like a real scam based thing run from a list. I do not use AMT type cards at all and have three credit cards in good standing. This company should not have a right to send in the mail things not ordered by the home owner!
Business response:
Hello, Netspend relies on affiliate marketing services as a source for reaching potential new customers and your information was acquired through these business relationships. Your name and address were provided to this third party, and that information was opted in to receive offers and marketing materials from the third party as well as any third party with whom you chose to share the information. Because Netspend feels strongly about customer privacy, we only contract with marketing affiliates that have collected the info... read more
I just got off the phone for the third time, and several e-mails later, I still have not gotten my money refunded to my account. I was told on the 9th that my money would be fully refunded by end of day. Today when I called I was told my money will be refunded to my account in 30 days. They have the documentation they requested from me to release these funds. It states right on their documents letter that they will accept an invoice from the merchant if a letter is not available. They have the invoice that shows the credit t... read more
Business response:
Hello, Our records show that an agent from our Corporate Office has reached out to you about this issue. For additional questions or concerns, please email us at *******************. Thank you, Netspend
If I could give it a negative star, it would get 5 NEGATIVE stars. RUN FROM THIS ! The CSRs are incompetent and the automated system is pathetic! I talked to the supervisor named Mary and she hung up on me.
DO NOT USE THIS CARD!! After 6 + years my account was abruptly closed without notice. The money in my account has not been returned to me. I was told 7-10 business days and it has been a month and a half!
Business response:
Hello, Our records show that an agent from our Corporate Office has reached out to you regarding your account. For additional questions or concerns, please email *******************. Thank you, Netspend
This business has an extremally shady business model of buying people's data and then just sending people cards in hopes that they sign up to their service. Mine went instantly into the shredder and if you get one of their cards in the mail, shred it or burn it. No genuine company would BUY peoples data then send them credit cards. Their letters even include spam advertisements.
Business response:
Hello, Netspend relies on affiliate marketing services as a source for reaching potential new customers and your information was acquired through these business relationships. Your name and address were provided to this third party, and that information was opted in to receive offers and marketing materials from the third party as well as any third party with whom you chose to share the information. Because Netspend feels strongly about customer privacy, we only contract with marketing affiliates that have collected the info... read more
I was going to leave what I thought was a unique review ,but boy was I wrong. all these complaints are so similar to each other and especially to mine that it makes me wonder why actions haven't been taken against this fraud filled company of charlatans. If I were being robbed on the street by thugs and the police knew where they'd find the thugs, they'd been arrested and up on charges and facing jail time. these thugs are robbing people by the minute and getting away scott free.they've also frozen my account, asked me for a... read more
Act like you don't see the one star I'm actually giving none. This card was sent to me without my permission but i said ok l can use this to play my games online. Well that was a mistake. I loaded 240 dollars on the card and only used 120. When I went to use the other 120 it was gone. I called immediately thank God from reading the stories on here they were gonna try to send my money somewhere else too. I opened a dispute and miraculously my money went to another card I had on file with my bank. hmmmm. Anyway I tried to stop... read more
Business response:
Thank you for providing us with this information and we will have someone from our Corporate Office contact you regarding your concerns.
I live in Iowa and over a two day time span $1990 was taken out of my Netspend account, these withdrawals came from Victoria Australia. If you do not know Victoria Australia is on lockdown right now and many people are without jobs. I have done some Netspend research and they are selling their customers information overseas. I called Netspend to tell them my money was stolen from my job and they canceled out my account and told me to send them a disputed email and to give them 30 days to research on their end. They are proba... read more
Business response:
Hello, Our records show that an agent from our Corporate Office has reached out to you regarding your concerns. For additional assistance, please email us at *******************. Thank you, Netspend
Frequently asked questions about Netspend Corporation
How is Netspend Corporation rated?
Netspend Corporation has a 2 star rating with 546 reviews.
When is Netspend Corporation open?
Netspend Corporation is closed now. It will open at 9:00 a.m.
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