Neal Harris Service Experts

Mukesh P 

on BBB

a year ago

Upon returning from abroad on 07/13/2023, my house was hot, and the **** showed a temperature of 87 with no cool air flow. I called Service Experts for a routine check-up on 07/14/23. They mentioned charging me for an emergency visit and additional diagnostic fees. ************'s 1-star review, claiming Service Experts takes advantage of people, resonated with me, especially as a senior at 77 years of age.************** and another technician arrived to check my ****, but they seemed disinterested in investigating potential ... read more

Diane V 

on BBB

a year ago

I am a senior on a budget. So I got several estimates for a minor leak from my shower k*** The estimate that I received from this Company was almost 3 times higher than the other 5 estimates which were all around the same price. I believe that I was targeted by them, because they thought they could get more money from me because I might have lots of money or that I was too stupid to know how much a minor repair like it costs. They certainly had some motive for trying to charge me so much more than the other Companies. 

Darlene S 

on BBB

a year ago

We had our first of two bi-annual hvac services in April and asked what we owed. Was told we were all paid up! Yeah right!Just today, July 19, got an invoice for $120 dated April, 2023. The invoice is in the 60 to 90 day range of past due!This company is so screwed up as is our HVAC system the day we purchased it from them! So regret going through this company! 

Gregory A 

on BBB

a year ago

I would like to warn anyone seeking this type of service to BEWARE of this company. The technicians are substandard and the customer ********************** is extremely poor. They caused more damage than good when attempting to remove a simple garbage disposal unit. The worst thing is not taking accountability for it. Go Elsewhere! 

Steven S 

on BBB

a year ago

The old HVAC system in our condo (which had been a rental property for a number of years) was inadequate and very noisy. ********* Air replaced it with a new system that works the way a system should. We like that it can be monitored and adjusted remotely. Temperatures and humidity levels in here are finally under control. Worth every dollar. Follow-up service has also been good. 

Helene D 

on BBB

a year ago

**** was the tech from Service Experts who came for our summer maintenance. He was very knowledge and polite. We would definitely recommend him and the company for your AC. 

Teresa S 

on BBB

a year ago

Excellent company to address issues and repair your A/C. The tech was very knowledgeable and without my asking explained everything he was going to do, once the job was completed he explained what he had done. I highly recommend this company for your air conditioning services and repairs. 

Jeffrey B 

on BBB

a year ago

Have been dealing with this company for 20 plus years and for the most part have been very satisfied with their service. Minor problems that were identified were quickly and satisfactorily resolved. Recently had a new unit installed under their Advantage Program. Will see how well that works out. 

Anne S 

on BBB

a year ago

I trusted them! I had used them for years, and I thought they were telling me the truth. They didn't truly try to solve my problem. I had drainage issues and they told me they did everything they could but I found out after paying them $950 to fully replumb it - for what turned out to be 1 hour of labor and some PVC piping (cheap). After the work was done, the technician here told me that he could have easily blown out the old piping and cleaned it well. Unbelievable. I am so angry. $950! *************, taking advantage of a... read more