Neal Harris Service Experts

Liliya T 

on BBB

a year ago

Stark Services in Fort Worth, TX, is very shady in their AC operations. They installed a "new" unit for my parents-in-law in 2020, but when the coil went out three years later, we found out that all the parts weren't under warranty, because Stark failed to fill out serial numbers in the warranty paperwork. On purpose. The "new" coil they installed with the unit was a 3rd party coil manufactured in 2013. So it was already aged upon install. And the manufacturing warranty for that coil is only covered if installed 6 years from... read more

Hilda S 

on BBB

a year ago

Midlands Air, employees are courteous and professional. Checked our a/c for the summer, also installed new water heater. Two different people installed the water heater, they were also courteous and professional. 

Dean H 

on BBB

a year ago

I received a call to set up a tune up with Peachtree heating and air. On the day of same, they didn't show, so I called. They had no record of the appointment. We arranged for them to show later that day. When they showed, they informed me that my AC was not working and I had to pay $99.00 for a "diagnostic", plus whatever else they might have to do. The unit had been working just fine a few days earlier. I said, "Wait a minute", went inside and flipped a switch on my thermostat and it worked just fine. They tried to bait an... read more

SETH J 

on BBB

a year ago

They scam people by ignoring requests to cancel the service subscription plan. 

Amanda M 

on BBB

a year ago

When I answered the door, Efrain and Gustavo informed me a 3rd guy would be arriving.They turned my thermostats down 10 degrees, looked at the indoor portion, and went outside for 10-15 mins.When they came back a third guy in business casual was with them,they then inform me I have "zero coolant" left due to a leak, which "must be in the coils."They inform me the coil will cost $2500 to replace and I will need 10lbs of coolant at $150/lb.Efrain says my capacitor is "only working at 45%" and will also need to be replaced,my c... read more

Laurie V 

on BBB

a year ago

RJD did an awesome job cleaning out my duct work and upgrading my heating filter. They were on time, professional and polite. They covered their shoes everytime they came in or out of my house. They were here most of the day, and I hardly knew they were here. After they cleaned the duct work, they showed me all of the debris etc that was cleaned out!!! I will continue to use this company for all of my heating and cooling needs. Thanks to Joe, Jacob and Chris from the Scotia office...Great Job!! 

Judy H. 

on BBB

a year ago

I have been using Winnipeg Supply, for service, since 2014. Excellent professional service, on a timely basis. Highly recommend. 

Ron G 

on BBB

a year ago

Been a customer for some 7 years in Centerville and Troy and have never had a issue with any thing Service Experts has done for us. 

Janice A 

on BBB

a year ago

I called in a furnace not working and within 5 hrs the service man Jamil was on site and replaced the thermal couple and the furnace was back up and running in no time. Jamil then did a thorough safety check on furnace. I was very pleased with his excellent customer service.