Neal Harris Service Experts

Jean D 

on BBB

3 years ago

I have had Roland J Down install heating, ac, and hot water heating. They cover yearly maintenance on my furnace and water heater. Couldn't ask for any one better. The techs are polite, prompt, neat and knowledgeable. 

Mike G 

on BBB

3 years ago

ATMOSTEMP ARE TOTAL CROOKS!!! PLEASE READ...... We had an issue with our air conditioner/heater unit in our attic. My wife saw a large leak in the ceiling so we called our normal guy but he was on vacation so we found then called Atmostemp to take a look on a Saturday. The repair guy was at our house for 2 hours and told my wife he needed the salesman to come it out for an estimate. He came out that night and did some measurements then told my wife we would need a COMPLETE REPLACEMENT with the low price of $16,000 and high o... read more

Sheila C 

on BBB

3 years ago

This company does not do good work. They leave elderly people without air conditioning, when the system was purchased from them and under warranty. Another company put in temporary part and ordered new part Poor way to treat our elderly and a veteran 

Gale H 

on BBB

3 years ago

I had a new furnace and Air conditioner put in. The price was amazing and less then I thought it would be. The Tech were on time as scheduled, They explained what they were doin and after they were done , went over how to use them both, explained the warranty. They cleaned up and we're very professional with ever thing they did. I highly recommend BW Cook for your air and Heating and plumbing needs. 

Cynthia C 

on BBB

3 years ago

Took advantage of me, confusing me telling me price around $7200.00 then after he leaving check credit got email now system is 11500.00. for 10 yrs. leasing Advantage program. I can get discounts to bring price down. but when I called him out he didn't remember the conversation and saying for me to refresh his memory. He took advantage for I'm a senior citizen there is no way I would do this had I known it would happen this way. I don't even make 11500.00 a yr to live on. He wouldn't return my calls I call 3 times to 2 diffe... read more

Mya 

on BBB

3 years ago

Orangutan AC service is bad. Not worthy to call for service. Call several services before you make a decision. I have Orangutan AC installed 3 years ago. I am not sure what they have done every year during the maintenance. This year, I noticed a leaking from the AC pipe. Most staffs at Orangutan are not well trained and have serious lack of knowledge to repair or provide maintenance but their service fee is outrageous. I paid for maintenance service fee of $297/year for cleaning evaporate indoor, condenser outdoor coils, flu... read more

Brendon L 

on BBB

3 years ago

Our AC stopped working in August. We called Air Engineers on Wednesday, and they booked an appointment between 12-4 on Thursday. We finally received a call at 4:45 from the tech saying she was on her way and asked what the problem was. We told her, and she tried to cancel because she didn't have the correct equipment to test the unit. We told her that was unacceptable, so she had another person meet her. The first appointment...1.5 hours late. We told them to go ahead and fix it, so they were scheduled to come out the next d... read more

Athena W 

on BBB

3 years ago

Shout out to maintenance technician HARRY B******! He serviced our AC and furnace today. He clearly showed how things work and how to best maintain the unit. He left and I felt educated! Many thanks! 

Ricardo A 

on BBB

3 years ago

I called Service Experts because my two thermostats turned off and the system was not cooling our home. The technician came by, inspected our HVAC system and determined it was the reversible valve and that it would be a $2000 job to replace and that it may take up to two weeks to receive the part. They sure were quick to offer a new HVAC Condenser though. We decided to get a second opinion from another company due to growing suspicion after googling reversible valves and learning that it has nothing to do with cooling and wo... read more