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Chimney cleaning, Chimney Repair, Animal Removal, Dryer Vent Cleaning,
11207 Switchgrass Ln, Houston, TX, 77095, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The service person did not come to the house between the appointment times given nor did he call to give us a new arrival time. After a call to the office, I was told that the service person had tried to enter our gate and was unsuccessful, so he went to the next call, without trying to contact us. Eventually he came back to our house and completed the service. i was disappointed that better communication was not used which would have saved us three hours of waiting at our house without service. Penny Simone
Business response:
Good Afternoon, Looking through our records it shows your appointment was a 11:00 am-1:00 pm. The technician was trying to get through your security gate at 11:36 am at which time he tried to make contact with you. You called into our office later in the day and stated that this is a landline and you do not have a cellphone at this time I asked if you had a missed call from the technician and you said you would not know if you were on the phone. Then I told you I will have the technician come back to your house to get you se... read more
Chimney caps blew off my roof, I had one replaced and the other repaired. Very Good Job!
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Thank you for sharing your most recent experience with our company. Your feedback helps us to continue to provide a great service for all of our customers.
no comment provided
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Knowledgeable, friendly, competent
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Thank you for sharing your most recent experience with our company. Your feedback helps us to continue to provide a great service for all of our customers.
They were honest and fair price. Did not do work that did not need to be done.
Business response:
Thank you for sharing your most recent experience with our company. Your feedback helps us to continue to provide a great service for all of our customers.
Did you not do job right the first time, but came out and we did it correctly the second time.
Business response:
Thank you for sharing your most recent experience with our company. Your feedback helps us to continue to provide a great service for all of our customers.
Nature's Own Chimney Cleaning has a 4.3 star rating with 1,206 reviews.
Nature's Own Chimney Cleaning is open now. It will close at 5:00 p.m.
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