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Nationwide Vision
- Laser Eye Surgery/Lasik
- Phoenix, AZ
About this business
Location details
711 E Bell Rd #2, Ste 2, Phoenix, AZ, 85022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hi Robin, I'm sorry to hear your glasses have taken so long and of your experience. Would you please private message your phone number so the District Manager for that location can contact you to get to the bottom of this.
I ordered my daughter glasses 15 days ago and there still not in and going to take another week to maybe get them this is just ridiculous
RecommendedJust had an eye exam for contacs and it went great - my first time at Nationwide Vision but not my last!
Nationwide vision on Grant and Campebell is a joke. Mary and Cheryl are very unprofessional. Mary answered the phone once by saying "what's the problem?" I've been doing customer service 15+ yrs and is that is not the way you talk to anyone unless your wanting to be a jerk. They handled my situation very poorly on top of that. I don't recommend this place at all.
Business response:
Hi Marisa, thank you for bringing this to our attention. Would you mind sending us a private message with your contact information so the District Manager for this location can connect with you further?
Unprofessional, untrained employees and I have waited 3 weeks for a pair of glasses that should have only taken a week.
Business response:
Hi Stephanie, we're sorry you have had to wait for your eyeglasses. Would you mind sending us a private message with your contact information as well as which location you went to so we can look into this for you? Thanks!
My appointment was at 1:00 and I sat there for a half an hour and watched the doctor eat her lunch with the staff. Complete disregard for my time. I wont be going back.
Business response:
Hi Michelle, would you be able to private message us which location you were at when this occurred as well as you contact information so we can get in touch, thanks!
Nationwide on 1170 North Estrella Parkway has the WORST customer service we have ever encountered. My mom visited this location to purchase a new set of glasses but ended up purchasing contacts instead. She was told to return on the 2nd of April (today) to take a class in the proper application of her new contracts but she was not given an appointment card. She thought if she showed up as soon as this location opened (8:00 am) that she would be able to find out her appointment time. She walks in to find her appointment time ... read more
Why make a appointment and have to wait for almost 30 minutes. When I ask how much longer she said there's one more ahead of you. And that's just to get the dilation. You would honestly think it would be done within 15 maybe 20 minutes after his time. This is the rudest bunch of people. Its like they don't like their jobs. And to think I still have to come back and pick up his glasses. This place is like a zoo.
Business response:
Hi Angela, I'm sorry you had a wait for your appointment. Can you please private message us your contact information and what location you went to?
Frequently asked questions about Nationwide Vision
How is Nationwide Vision rated?
Nationwide Vision has a 3.7 star rating with 282 reviews.
When is Nationwide Vision open?
Nationwide Vision is closed now. It will open tomorrow at 9:00 a.m.
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