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Nationwide Vision
- Laser Eye Surgery/Lasik
- Phoenix, AZ
About this business
Location details
711 E Bell Rd #2, Ste 2, Phoenix, AZ, 85022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Although they tried to install lenses in some new frames for us the ruined the lenses while do so and denied fault , poor business practice would spend my hard earned money somewhere else
Business response:
Hi Kenny, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
Although they tried to install lenses in some new frames for us the ruined the lenses while do so and denied fault , poor business practice would spend my hard earned money somewhere else
Business response:
Hi Kenny, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
Although they tried to install lenses in some new frames for us the ruined the lenses while do so and denied fault , poor business practice would spend my hard earned money somewhere else
Business response:
Hi Kenny, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
I bought a pair of glasses that haven’t fit since the day I bought them. They constantly fall off of my face, despite being the exact same frames as my previous pair. I have had them adjusted, and it doesn’t help, and the location where I bought them (Arcadia) said they couldn’t do anything. Terrible product and terrible customer service.
Business response:
Hi Cyndi, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
I bought a pair of glasses that haven’t fit since the day I bought them. They constantly fall off of my face, despite being the exact same frames as my previous pair. I have had them adjusted, and it doesn’t help, and the location where I bought them (Arcadia) said they couldn’t do anything. Terrible product and terrible customer service.
Business response:
Hi Cyndi, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
I bought a pair of glasses that haven’t fit since the day I bought them. They constantly fall off of my face, despite being the exact same frames as my previous pair. I have had them adjusted, and it doesn’t help, and the location where I bought them (Arcadia) said they couldn’t do anything. Terrible product and terrible customer service.
Business response:
Hi Cyndi, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
TERRIBLE. 5 weeks ago i went to do an eye exam and until this day i never received my glasses got tired of waiting and calling I went to ask for a refund and didnt even get an apology for the inconvenience or nothing ..really bad customer service first time here and will definitely be the last time i go to nationwide
Business response:
Hi Mari, We take our customers experience very seriously and we apologize that your recent trip in was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and continue to improve. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out.
TERRIBLE. 5 weeks ago i went to do an eye exam and until this day i never received my glasses got tired of waiting and calling I went to ask for a refund and didnt even get an apology for the inconvenience or nothing ..really bad customer service first time here and will definitely be the last time i go to nationwide
Business response:
Hi Mari, We take our customers experience very seriously and we apologize that your recent trip in was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and continue to improve. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out.
TERRIBLE. 5 weeks ago i went to do an eye exam and until this day i never received my glasses got tired of waiting and calling I went to ask for a refund and didnt even get an apology for the inconvenience or nothing ..really bad customer service first time here and will definitely be the last time i go to nationwide
Business response:
Hi Mari, We take our customers experience very seriously and we apologize that your recent trip in was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and continue to improve. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out.
Frequently asked questions about Nationwide Vision
How is Nationwide Vision rated?
Nationwide Vision has a 3.7 star rating with 308 reviews.
When is Nationwide Vision open?
Nationwide Vision is open now. It will close at 7:00 p.m.
Need help? Contact us.
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