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Nationwide Vision
- Laser Eye Surgery/Lasik
- Phoenix, AZ
About this business
Location details
711 E Bell Rd #2, Ste 2, Phoenix, AZ, 85022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had made an appointment and the night before called the local store (lake havasu city,az) to verify some information. I was placed on hold by a lady named Stacey and she never came back to the phone. I drove by the location as I was heading home from work and while I’m still on hold her and her another coworker were leaving for the night. I was on hold for 30 mins before driving by the store. Not very happy and I will take my business elsewhere. Thanks
RecommendedMy 1st time using Nationwide Vision new location Baseline Rd in Laveen, AZ the process from check in to check out was so smooth. Great staff and Dr I highly recommend them.
I went to nationwide vision in Prescott, AZ. There was a small miscommunication at check in about my appointment time and check in time but I ended up being seen before my appointment time so it was fine. The gal doing my basic eye check was nice and explained the procedures properly. The doctor was also nice, my only complaint is the doctor putting yellow numbing drops into my eyes attempting to do something then not following through because my fluttering eyelids! (I’m super sensitive and don’t like anything near me and bl... read more
I was told by numerous people to stay away from Nationwide Vision. I didn't. I purchased two sets of eyeglass wear. I have had them sent back twice and still have not received them. I have had them in the shop longer than what I have ever had them on my eyes. I certainly don't believe that I should have to pay full price for something that I do not even have in my possession.
Business response:
Hi Nancy, We're sorry to hear this about your glasses and we'd like to help right away. Please direct message us your contact information and the location you ordered your glasses from and we'll reach out.
Clearly bottom line is more important than the patient. They intentionally over-book which means there’s always a long wait even though you have an appointment. Front desk girl very politely said ‘yes we are always like this’. Not her fault. Bad company policies. I can only imagine how the doc feels. Get your prescription done somewhere else that respects people’s time and if you want to bring it here to get their ‘deals’, that might work.
This doesn't even merit a reply.
After 5 attempted adjustments of brand new glasses form another eyeglass chain, Isabell and Craig were able to finally get my glasses comfortable. I can not thank them enough for their caring assistance! My next glasses will be from Nationwide! <3
They are rude and they keep moving your folder to the back and they don’t called you. They don’t appreciate you as a costumer
I took my glasses in to get fixed after trying to fix myself and they diligently worked on them until they figured it out! They made my day! Thank you!
Frequently asked questions about Nationwide Vision
How is Nationwide Vision rated?
Nationwide Vision has a 3.7 star rating with 288 reviews.
When is Nationwide Vision open?
Nationwide Vision is open now. It will close at 7:00 p.m.
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