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Napleton's Volkswagen of Sanford

4.6

About this business

Location details

4175 S Orlando Dr, Sanford, FL, 32773, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.66,592 reviews
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Karina Berrios Ortiz's profile image
Karina Berrios Ortiz 
recommend  Recommended
5 years ago

The awesome staff at Napleton's Volkswagen of Orlando got me in my new ride yesterday! They were polite, friendly, knowledgeable - and most importantly patient. A special kudos to Jeremy Shontz. Two months on the job and already understanding the importance of customer relationships. 🤩 

Tom Dotson's profile image
Tom Dotson 
5 years ago

🔥 🔥 LADIES DO NOT BUY FROM LAFONTAINE CHRYSLER DODGE JEEP RAM THEY WILL ATTEMPT TO TAKE ADVANTAGE OF YOU .🔥🔥 I spoke with them yesterday when I seen they had the vehicle advertised on numerous sites including their own for $59,566. After speaking with them I then found out the vehicle was priced as if I were a dodge employee🤦‍♂️. Seemed a little dirty but got over it. We had a friend with a pin for the family and friends discount. So we gave them the code and was assured it was good and after negotiating a little more o... read more

Nicole Flores's profile image
Nicole Flores 
5 years ago

This dealership is a complete fraud! Their service department diagnosed my vehicle on information I gave them and not actually inspecting my car. They lied and said it was being looked at when I drove by and saw the car in the same exact spot I left it. They claim metal shards were found throughout the fuel system. Wrong! We drained the entire system and no metal anywhere. I brought this to Jason's attention and asked him specifically where the metal was found and he said an N75 valve. Wrong again! I again asked him where it... read more

Jerry Swift's profile image
Jerry Swift 
5 years ago

i know salesmen lye its a given but with this virus you would think mAybe life would matter a little more than a little car sale but still it didnt matter it was just get them in the door and thats when its a managment problem i so would how that it dont go further up the tree and be a dealership owner i wouldnt use the salesman austin if my life depened on it see my google post i was mad about virus thing until i feel like i was told to take my correct post down so when picking a dealership read all the reviews and if there... read more

Patrick Neary's profile image
Patrick Neary 
recommend  Recommended
5 years ago

Joe took excellent care of me as a customer. Very happy with the new ride. 

Business response:

Congratulations on your new car, Patrick! It is great to hear Joe was knowledgeable and pleasant to work with. We hope you continue to choose us for all your automotive needs! Take care! 

Joe Leiter's profile image
Joe Leiter 
5 years ago

Total lack of transparency with payment options on a lease ending. Were in contact for a MONTH and plans change when we get to the dealership with 0 indication. Go somewhere else. 

Business response:

Joe, we want to apologize for any miscommunication you experienced during your visit with us. We would appreciate the opportunity to speak with you directly about your recent experience and dissolve any outstanding issues. At your earliest convenience please contact our Sales Manager, Lev Gershevich at lgershevich@vwking.com and he will get back to you as soon as possible. Thank you. 

Raymond Langford's profile image
Raymond Langford 
recommend  Recommended
5 years ago

We went to the dealership due to their large inventory of the TDI’s we had the pleasure of working with Sued who was very helpful and professional he made or experience pleasant and was not high pressured at all. He provided the Carfax for every car we requested, we decided to purchase a 2013 TDI.We were missing two items one the mud guard and a key fob which Syed was willing to get for us. He was a wonderful help in helping us purchase our son first car. 

Jeff DeMario's profile image
Jeff DeMario 
recommend  Recommended
5 years ago

If you typically get frustrated with your experience with most dealerships then you have to see Lucas at Gunther Volkswagen in Delray Beach! He is honest, straight forward, and actually cares. He minimizes the wait as much as possible and he knows his stuff. Go see him today and I bet you change your mind about car dealerships and customer service - at least at Gunther VW. 

Julia Ruiz's profile image
Julia Ruiz 
recommend  Recommended
5 years ago

The wonderful Staff. How well they know there product. For instance my Sales Rep. Mr. France. He owns a Volkswagen before coming to work to the Napleton Volkswagen of Orlando Store. He joined the staff because he loves his Car and he believes in his Product that he is selling. He was so awesome with me. Helping me find my new Car. He didn't stop until he find that perfect gorgeous SUV for me. This is my 2nd time purchasing from this Amazing Company. My Rep was so kind and especially the finance Manager Manny. He made miracle... read more

Frequently asked questions about Napleton's Volkswagen of Sanford

How is Napleton's Volkswagen of Sanford rated?

Napleton's Volkswagen of Sanford has a 4.6 star rating with 6,592 reviews. 

When is Napleton's Volkswagen of Sanford open?

Napleton's Volkswagen of Sanford is closed now. It will open tomorrow at 8:00 a.m. 

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