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Napleton's Schaumburg Subaru
- Automotive
- Schaumburg, IL
About this business
Location details
911 W Higgins Rd, Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Totally disgusted with the whole experience, I had to follow up for information to get a response at all, then missed getting the vehicle I wanted to purchase because of the delays in answers, and was promised that I would be told if sold, but I had to follow up after I saw it change online. Terrible experience and will never work with or recommend this dealer.
Totally disgusted with the whole experience, I had to follow up for information to get a response at all, then missed getting the vehicle I wanted to purchase because of the delays in answers, and was promised that I would be told if sold, but I had to follow up after I saw it change online. Terrible experience and will never work with or recommend this dealer.
Sheila was kind and wonderful as well as very helpful. Rhe office manager Sarah was the one i thought was rude because I declined extra warranties. She wouldn't even talk to me after that. I thought she was very unprofessional.
Subaru of Concordville said the Tesla Y was already sold when I stopped in to look at it. Now, i'm questioning their honesty.
Very nice salesman, knew the inventory. Understood my limits for price, and for what I wanted in a truck.
Business response:
Hi David, Thank you for the 4-star review. I’m glad to hear your salesperson was knowledgeable, respected your budget, and helped you find a truck that fit your needs. We appreciate your choosing our dealership and your feedback. – Steven Boyce, GM
Very friendly and no pressure to buy. Quick response to my inquiry and a sales associate, Paul, was there to greet us upon arrival. We found our perfect "new to us" Subaru Ascent. We got a great price that fit our budget, and we got all of our questions and minor issues resolved quickly. The car was delivered on the date promised and we couldn't be happier about our purchase.
They responded quickly and we were able to check out the car right away. We bought the car, everything went smoothy. Would use them again!
Very friendly and no pressure to buy. Quick response to my inquiry and a sales associate, Paul, was there to greet us upon arrival. We found our perfect "new to us" Subaru Ascent. We got a great price that fit our budget, and we got all of our questions and minor issues resolved quickly. The car was delivered on the date promised and we couldn't be happier about our purchase.
Responded quickly.
Business response:
Hi Jim, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Frequently asked questions about Napleton's Schaumburg Subaru
How is Napleton's Schaumburg Subaru rated?
Napleton's Schaumburg Subaru has a 4.5 star rating with 3,900 reviews.
When is Napleton's Schaumburg Subaru open?
Napleton's Schaumburg Subaru is open now. It will close at 9:00 p.m.
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