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Napleton's Schaumburg Subaru
- Automotive
- Schaumburg, IL
About this business
Location details
911 W Higgins Rd, Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fantastic Experience!!. Daniel Falls did a great Job.
I asked specifically if there were any rips or tears in the drivers seat. I was told it was in great shape, no issues with the seat. Then drove about an hour to see the seat torn up. Manager told me the person I spoke to probably didn’t know the repairs were on order. Seriously?
Business response:
Tim, I apologize for the miscommunication and inconvenience you experienced. This is not the level of service we strive to provide, and I'm sorry that it affected your visit. Please reach out so we can discuss this further and make things right. Thank you, Andy Cyr - General Manager - 603-605-6032
This dealer was very responsive.
Business response:
Hi GuruDVK8JW, Thank you so much for your kind words and 5-star review! I am thrilled to hear that you had a positive experience with us. Our team strives to provide excellent customer service, and it's always rewarding to know that our efforts are appreciated. Steven Boyce, GM
Had a wonderful experience with both our salesperson, Ryan Villasenor and with the dealership as a whole. We ended up purchasing this vehicle... If you want an exceptional personal and professional buying experience, then by all means, talk with Ryan.
Excellent and friendly service!
Great response time
Kendra was awesome , extremely helpful and prompt. At this time I didn’t purchase this vehicle from them , as soon is I’m ready I will contact them .
While I did not end up purchasing from them, my experience was very positive. Eddie was knowledgeable about the vehicle I was looking at and established good communication from the start. Would buy from them in the future.
Called back
Business response:
Owen, thank you for the five-star review of Morrie's Brooklyn Park Subaru!
Frequently asked questions about Napleton's Schaumburg Subaru
How is Napleton's Schaumburg Subaru rated?
Napleton's Schaumburg Subaru has a 4.5 star rating with 3,246 reviews.
When is Napleton's Schaumburg Subaru open?
Napleton's Schaumburg Subaru is open now. It will close at 9:00 p.m.
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