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Napleton's Schaumburg Subaru

4.5

About this business

Location details

911 W Higgins Rd, Schaumburg, IL, 60195, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.53,357 reviews
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Demetrius's profile image
Demetrius 
5 months ago

They never sent over the info I asked for. They kept calling wanting me to come in and look at “their inventory”, but never sent me info about the car I inquired about. 

Business response:

Thank you for reaching out regarding the information you requested. Can you please contact me so I can learn more about your experience? I cannot find your name in our database based on the username provided, and I would appreciate hearing from you using the email listed. Danyela Olivares, General Manager Rivertown Subaru | Dolivares@Group1Auto.com 

Lynn's profile image
Lynn 
5 months ago

Great! 

Marian's profile image
Marian 
5 months ago

I didn't appreciate the phone call from an office girl telling me about a car I said I would look at the car online if I was interested I would come in and look at it in person I text her I called to let them know I was not interested I never made an appointment with them then they started calling me asking why I didn't come in for the appointment I do not appreciate pushy cells people car salesman are the worst at being so pushy and annoying I will never shop there 

GuruD1W58L's profile image
GuruD1W58L 
5 months ago

Flew in from Va my sales representative was Lourdes Giudice very helpful and made my purchase happen quickly also the finance department Jose made more beautiful with my paperwork and explain everything and fast so I can get back on the road and drive back to Virginia 6 1/2 hours. I will definitely recommend Subaru.Stamford!!! Thank you so much!! Love my BMW X5 M. 

Darius's profile image
Darius 
5 months ago

Great experience 

Bob's profile image
Bob 
5 months ago

Dealer responded quickly and said the car we were interested in was sold 

Business response:

Hi Bob Thank you for your interest and for taking the time to leave feedback. I'm sorry to hear that the vehicle you were interested in was already sold. Our inventory is changing fast, but we'd love to help you find another car that fits your needs. Please feel free to reach out to our sales team, and we can keep an eye out for you. Steven Boyce, GM 

Brigitte's profile image
Brigitte 
5 months ago

I just purchased a Subaru forester and was very impressed with Curtis and with Britt. Highly recommend this Deslership 

Clinton's profile image
Clinton 
6 months ago

Very good experience I purchased the vehicle dealer was willing to work with me. 

Sandy's profile image
Sandy 
6 months ago

I ended up buying a new vehicle from them and the experience was amazing. The service after the sale is beyond expectations and I look forward to being a satisfied customer for years! 

Business response:

Sandy, thank you for the positive comments! It is always a joy seeing familiar faces like yours, and we hope you continue to enjoy your new vehicle for many miles ahead. Happy cruising! :) - The Team at Austin Subaru 

Frequently asked questions about Napleton's Schaumburg Subaru

How is Napleton's Schaumburg Subaru rated?

Napleton's Schaumburg Subaru has a 4.5 star rating with 3,357 reviews. 

When is Napleton's Schaumburg Subaru open?

Napleton's Schaumburg Subaru is closed now. It will open at 10:00 a.m. 

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