This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Napleton's Schaumburg Subaru
- Automotive
- Schaumburg, IL
About this business
Location details
911 W Higgins Rd, Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealer was fine but next time make sure the inside of the car is clean. Literally lost out on a sell for that.
It was terrific. I bought the vehicle.
Business response:
The team at Morrie's Brooklyn Park Subaru loves seeing great reviews! Thank you!
Initial response to my inquiry was quick. However after my only conversation with the salesperson I was given 2 numbers to text for more information if needed. After contacting these 2 numbers I didn’t receive another response until 3-4 days later after I had already purchased a vehicle from another dealer.
Answered my inquiries
Very responsive and answered all my questions. Provided recommendations and options to purchase a vehicle from their location.
Friendly team
Well kept car, very knowledgeable and friendly staff. The only reason I dropped a star is because the pricing add ons were not explained well to me, which I felt was disappointing after the fact. (I bought the car and like it).
Business response:
Timothy, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at 717-213-3462 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Sales Manager Ron Spohn, GSM rspohn@faulknersubaru.com 717-213-3462
Excellent dealer that treat you with respect.I never felt pressured to buy a car.We couldn't come to an agreement about the car's price,but I wouldn't hesitate to do business in the future.
PROCEED WITH CAUTION! - Where to start. I was ready to purchase from this dealership. But when it got down to signing, I noticed the bill of sale had a different trim model. In addition, there were two extra fees to the tune of >$2500 that did not apply to me. Also, they insisted on putting FL sales tax even though I explained I was not in FL and that rate was incorrect. (But hey, I would get a refund at some point.) Mistakes happen, I get that. But this was crazy.
Frequently asked questions about Napleton's Schaumburg Subaru
How is Napleton's Schaumburg Subaru rated?
Napleton's Schaumburg Subaru has a 4.5 star rating with 3,357 reviews.
When is Napleton's Schaumburg Subaru open?
Napleton's Schaumburg Subaru is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com