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Napleton's Schaumburg Subaru
- Automotive
- Schaumburg, IL
About this business
Location details
911 W Higgins Rd, Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Didn’t tell me they sold the car the day before I drove an hour to buy it. Only told me when I called because I got an email from you guys
My best car buying experience to date, im 53 ! Richard Medina was great to deal with, transparent up front service, the finance department was nothing short of amazing, my hat is off to the dealership, they run a well oil machine !!
Chase reached out to me and I appreciate that. He is looking out for a Lexus ES AWD 2024 or 25 w low mileage. Not black please. I sound picky but have had two Lexus in past and hope to have one more before long. I know Lexus owners trade up yearly so hoping for a really nice car. I will use CarGurus to deliver to me.
My salesperson was good. We started negotiations before arriving since I live over an hour away. Wouldn't let me drive it until after agreeing to price. Whe I sat down the salesman showed the sale price which was back up to original. Then advised the GM was not going to reduce the price. After raising my voice and starting to walk out, they went down a little but refused any further negotiations. The GM was giving me and my wife dirty looks. He then was almost yelling at me across the showroom. Very rude and talked down to m... read more
All went well. Good people at Subaru. Truck in condition they described. Good experience. Thank You
Elvin, The sales person, was very knowledgeable about the features of this Cadillac CT6. Any questions about the instrument panel dials purpose or function was answered, While on test drive we had a nice conversation about the history of this car and the reputation of the Cadillac brand .
Person I had an appointment to see was a no show. completely burned off early. I was preapproved with a financer already for something with money down and no trade in. and the youngster they had with me tried to strongarm me and was insulting. did not even want to look at the preapproval
Business response:
Thank you for taking the time to share your feedback. We always strive to provide high-quality hospitality for every guest, and I am deeply concerned to hear that your recent experience did not reflect those standards. We take accusations of high-pressure or disrespectful behavior very seriously, as that is completely contrary to how we do business. I would appreciate the opportunity to speak with you directly to get more details and resolve this. Please feel free to reach out to me directly at jesse.mcginnis@austinsubaru.co... read more
Wonderful dealership to work with.
They wanted me to make an appointment, and when I got there, and when they asked, I told them I am not buying this week, or for a few weeks, they wouldn't let me drive the car !!!! I wasted time, and made an appointment for this ???!!!! Not to mention, their asking price was almost as much as a new one. I won't go to that dealership again !!!
Frequently asked questions about Napleton's Schaumburg Subaru
How is Napleton's Schaumburg Subaru rated?
Napleton's Schaumburg Subaru has a 4.5 star rating with 3,900 reviews.
When is Napleton's Schaumburg Subaru open?
Napleton's Schaumburg Subaru is open now. It will close at 9:00 p.m.
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