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Napleton's Schaumburg Subaru

4.5

About this business

Location details

911 W Higgins Rd, Schaumburg, IL, 60195, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.53,357 reviews
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Deanne's profile image
Deanne 
a week ago

Great experience overall, the website is friendly to use, very helpful and i have recommended to multiple people. but dealer quote me a different price, (higher price) but at the end and some negotiation, I was satisfied with my purchase. 

Business response:

Thank you for your truly exceptional review, Deanne! I'm glad to hear that you found our website user-friendly and that you were able to negotiate a satisfactory price for your purchase. Your recommendations mean a lot to us at Gerald Subaru of Naperville. If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville 

Jille7735's profile image
Jille7735 
3 weeks ago

Totally disgusted with the whole experience, I had to follow up for information to get a response at all, then missed getting the vehicle I wanted to purchase because of the delays in answers, and was promised that I would be told if sold, but I had to follow up after I saw it change online. Terrible experience and will never work with or recommend this dealer. 

Sarah's profile image
Sarah 
4 weeks ago

Sheila was kind and wonderful as well as very helpful. Rhe office manager Sarah was the one i thought was rude because I declined extra warranties. She wouldn't even talk to me after that. I thought she was very unprofessional. 

Mike's profile image
Mike 
4 weeks ago

Subaru of Concordville said the Tesla Y was already sold when I stopped in to look at it. Now, i'm questioning their honesty. 

Robin's profile image
Robin 
a month ago

They responded quickly and we were able to check out the car right away. We bought the car, everything went smoothy. Would use them again! 

simplygern's profile image
simplygern 
a month ago

Very friendly and no pressure to buy. Quick response to my inquiry and a sales associate, Paul, was there to greet us upon arrival. We found our perfect "new to us" Subaru Ascent. We got a great price that fit our budget, and we got all of our questions and minor issues resolved quickly. The car was delivered on the date promised and we couldn't be happier about our purchase. 

Jim's profile image
Jim 
a month ago

Responded quickly. 

Business response:

Hi Jim, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road! 

GuruDLNJC7's profile image
GuruDLNJC7 
a month ago

Good 

Amani's profile image
Amani 
a month ago

Everyone was so nice! bought my dream car! 

Frequently asked questions about Napleton's Schaumburg Subaru

How is Napleton's Schaumburg Subaru rated?

Napleton's Schaumburg Subaru has a 4.5 star rating with 3,357 reviews. 

When is Napleton's Schaumburg Subaru open?

Napleton's Schaumburg Subaru is closed now. It will open at 10:00 a.m. 

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