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Napleton Mazda of Libertyville

3.9

About this business

Napleton Ford in Libertyville, IL serves the northern Chicago area including Mundelein, Buffalo Grove, Lake Forest, Grayslake, and more. Napleton Automotive Group has been serving across the nation since 1931. We sell new Ford cars, trucks, and SUV's. Today, we embrace the same principles that Edward and Fran insisted on for the many years. Common courtesy has remained the cornerstone of Napleton automotive family for over 85 years. The Napleton family owns and operates over 90 franchises in multiple states. As the fourth ge... read more

Location details

1120 S Milwaukee Ave, Libertyville, IL, 60048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.91,167 reviews
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me's profile image
6 years ago

I had my Ford serviced the day before. Night and day difference. Julia had all my paperwork printed and ready to go as soon as i pulled in. She kept me informed with what was going on. She came out to get me when the car was done. Ford needs people like Julia. 

Stuff's profile image
6 years ago

Sale of a vehicle A coward and very poor poor service. I hope you don't treat all your customers like you did me, but from looking at all the reviews you have several people not happy with the service. If you can't call a customer back when they leave a message and just text that's just begin a coward, be a man. Then I called and you would not answer the call. 

Benjharper100's profile image
Benjharper100 
6 years ago

Excellent Experience at Napleton Mazda - Libertyville This dealership was really great and the sales and managerial staff made the experience really enjoyable. Sean is so nice, very knowledgeable and very helpful. He made the process easy and didn’t put us in any awkward sales situations. After the purchase, he spent time with us (at 9 o’clock at night) to make sure all the settings were to our liking before seeing us off. Great service and a wonderful overall experience. 

2012MazdaMX-5's profile image
2012MazdaMX-5 
7 years ago

Expert help and advice from Jeff Becknell, Service Manager I was specifically referred to this dealership by the Windy City Mazda Miata Club and by my neighbor, Matt, who also owns a Mazda MX-5 Miata. Matt knows Jeff and takes all his cars for service to Jeff. I must admit I was still somewhat skeptical. I waited an incredibly short time for Jeff's service staff to identify and fix the problem, a leaking drain plug on the 6-M transmission. Jeff personally took me out to the service area and showed me the leak while the car w... read more

Daboy's profile image
7 years ago

Service We purchased a CX9 from this dealership and Chris help,us a lot. After two.Or three weeks my son called to make an appointment for the interior exterior package we bought . Someone informed my son that Chris should have made that schedule then he was put on hold . We decided to go the next day to make the appointment and tried to explained to the receptionist what we wanted but was inform d that there is no such thing . Luckily Jeff Becknell came in and explained everything and informed us to bring the car the=next d... read more

D CX-9's profile image
7 years ago

CX-9 GT Recently bought a CX-9 GT & One of the reasons I bought a Car @ this dealership was Sean! His knowledge of the products & good customer service made my decision much easier. He knew what fits my needs and my budget which was deciding factor. 

ChrisMazda80's profile image
ChrisMazda80 
7 years ago

Simple, Honest, Fair I purchased my 2017 Mazda CX-5 (purchased new Jan 2018) from this dealership, and found the process to be fair and easy. Recently, we decided to move back to the city and would need to sell our car. I went to CarMax and they offered me $22,000 which was insulting. I tried a cars.com program where dealers email you offers and Gurnee Chrysler Dodge Jeep made an offer that turned out to be fake (just to get me in the dealership-avoid them!). So I was frustrated and dreading having to sell the vehicle on my ... read more

Elizabeth10's profile image
Elizabeth10 
7 years ago

Buying a used Mazda Sean is the best salesman I have had the pleasure of working with so far. He is very reasonable, and made the process extremely easy. He understood exactly what my needs were, and made sure I got the best price possible. I didn’t feel pressured into any unnecessary extras, but he made sure I knew all of the options. Amazing experience over all. I would definitely come back and work with him again. 

Pierre95's profile image
7 years ago

Awesome people I was looking for a New Car. Sean was a big help and very pleasurable to work with. I couldn't be happier with my experience! 

Frequently asked questions about Napleton Mazda of Libertyville

How is Napleton Mazda of Libertyville rated?

Napleton Mazda of Libertyville has a 3.9 star rating with 1,167 reviews. 

When is Napleton Mazda of Libertyville open?

Napleton Mazda of Libertyville is open now. It will close at 7:00 p.m.  

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