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Napleton Mazda of Libertyville

3.9

About this business

Napleton Ford in Libertyville, IL serves the northern Chicago area including Mundelein, Buffalo Grove, Lake Forest, Grayslake, and more. Napleton Automotive Group has been serving across the nation since 1931. We sell new Ford cars, trucks, and SUV's. Today, we embrace the same principles that Edward and Fran insisted on for the many years. Common courtesy has remained the cornerstone of Napleton automotive family for over 85 years. The Napleton family owns and operates over 90 franchises in multiple states. As the fourth ge... read more

Location details

1120 S Milwaukee Ave, Libertyville, IL, 60048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.91,046 reviews
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DFierstein's profile image
DFierstein 
3 years ago

1. Sales person mislead us to let us to charging a premium when they promised on the phone that there was no charge. 2. After coming to an agreement, we left feeling good even though they messed up the math by charging us $300 dollars more. 3. We got a call that the car was in and when we got there they told us they didn't want to do business with us unless we agreed to pay $2000 more than agreed on (even though we have signed paperwork). I've bought over 20 cars in my lifetime and I understand things are rough in the automo... read more

Unhappy's profile image
3 years ago

I don’t recommend This Mazda dealer to anyone looking for a used car they don’t hold true to what they tell you before and after the purchase and don’t fix anything on the car that goes wrong !!!!! 

topymikeharada's profile image
topymikeharada 
3 years ago

Got second Mazda from Julie. She is so knowledgeable and support customer needs. Very satisfied and enjoying new Mazda twins now with my family. In addition to ours, my son got Mazda3 Hatchback as well. Yes, we’re Mazda family!!! 

usmc_dan's profile image
3 years ago

I’ve purchased many vehicles during the past 40 years. I had my best experience at this dealership. Quick, no pressure or nonsense. Julie was friendly and very helpful. I would strongly recommend this Mazda dealer. 

Mahesh's profile image
3 years ago

I bought a used Nissan Rogue SV with premium package from this dealership. I was so happy with Julie Jones, the sales person in the dealership who helped me getting the car I wanted at a good price. Buying a car from dealership is always scary. It will be pretty tough to deal with the sales person and we never know whether we are making the right choice. I think I am really lucky to have a sales person who is very polite, easy to deal with and also guided me to make the right choice. She also helped me get the best deal for ... read more

nelsonard's profile image
nelsonard 
3 years ago

I went to Mazda just to browse and I ended buying a CX-9 Signature with all features included. Julie did a great job getting me a car loan. I had very little credit experience and the team gave me a great interest rate for the term I wanted. Julie did a very good job explaining all the features of my car. I fact, I had come back a couple time to talk about my vehicle and she has always been willing to help and answer all my questions. I fully recommend the dealership and the brand. 

Meg's profile image
3 years ago

I really appreciated friendly and personable approach I received from Julie @ Libertyville. She was super nice and patient and if I'm looking for another car I will consider going back to Julie. 

gasteffens's profile image
gasteffens 
3 years ago

I wanted to take a moment and recognize the efforts made by the sales department here. Though I ended up making a purchase elsewhere, Sam and Heather communicated with me very well for over a week with my many questions on a car. Thank you for this! 

chenz.usmc's profile image
chenz.usmc 
3 years ago

I am a veteran of 20 years. Went in to buy used car on the premise that I had a pre-approved loan with Navy Federal. They accepted my pre-approval letter, so I went in. Paid over 50% of vehicle price out of pocket, with $11k left to be paid upon receipt of my pre-approval check incoming from NavyFed. Original saleslady was super nice and helpful, but when pulled into office to sign final paperwork, they said I couldn't drive away unless I sign a contingent loan which would be nulled upon receipt of my check from NavyFed. I s... read more

Frequently asked questions about Napleton Mazda of Libertyville

How is Napleton Mazda of Libertyville rated?

Napleton Mazda of Libertyville has a 3.9 star rating with 1,046 reviews. 

When is Napleton Mazda of Libertyville open?

Napleton Mazda of Libertyville is open now. It will close at 6:00 p.m.  

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