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Napleton Mazda of Libertyville
- Car Dealers
- Libertyville, IL
About this business
Napleton Ford in Libertyville, IL serves the northern Chicago area including Mundelein, Buffalo Grove, Lake Forest, Grayslake, and more. Napleton Automotive Group has been serving across the nation since 1931. We sell new Ford cars, trucks, and SUV's. Today, we embrace the same principles that Edward and Fran insisted on for the many years. Common courtesy has remained the cornerstone of Napleton automotive family for over 85 years. The Napleton family owns and operates over 90 franchises in multiple states. As the fourth ge... read more
Location details
1120 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased a used Mazda CX-5. I have absolutely nothing poor to say about the sales experience. Tom was an incredible sales rep and I left feeling confident they worked the price down the best they possibly could have. I’ve had the car about a day now and it’s exactly what I have been looking for and initially preforms greater than expectations. This was my first car purchase through a dealership vs. a private seller and not one stereotype or cliché was felt. Ask for Tom and I’ll be recommending Napleton Mazda of Libertyville... read more
Caution on anything bought from this dealer that is used, they don't put the time or costs into any vehicle, yet ask full retail pricing. Be very observant or bring a mechanically inclined person with you for the test drive and buying experience to go over the car. After multiple visits, they ask high end of a vehicles worth, and these used vehicles sometimes need $1000+ worth of repairs that are plain to see to a trained eye. This is NOT a higher end dealer or even trust worthy dealer to deal with. Avoid at all costs and ch... read more
In my experience with Napleton Mazda (particularly Sam Youngs, Luke and Kelly White) I found that they chose deception over integrity. When I was presented with the purchase agreement it included an $885 conditioning fee. I questioned Sam about this and he told me that this fee is visible as "the biggest number on every car", "was clearly labeled on the website" and is "non-negotiable". None of these statements are true but when I proved it to Kelly by showing her seven cars in a row that had no mention of this charge she tr... read more
I had hopped around from different dealerships and by far was treated the best here at the Napleton Libertyville Mazda. Marty and Julie helped me through ups and downs to find the exact car I wanted and at a price I was happy with. They were so friendly, transparent and easy to work with that I really trusted them to help me go through this stressful process and it went smoothly and easily! I couldn't be happier with the car I ended up with and the people that helped me find it!
After CJ Wilson Mazda of Lake Villa closed, I was extremely excited to find Marion Richardson employed at this location. She's super sweet, very well knowledged, and very pleasurable to work with. I'm happy to be working with her again to upgrade my vehicle.
Salesperson Julie Jones knows her way around a used Chevy Equinox. When we arrived at the dealership I was a little uneasy, with no intentions whatsoever. But Julie made my wife and I feel comfortable and before we knew it I was driving the Equinox home!
STAY AWAY FROM THIS DEALERSHIP! Very shady,dishonest with terrible customer service. My 19 year old grandson traded in his 2019 Toyota Corolla and purchased a 2011 Mazda. Driving the car home, he heard a squeaking noise and smelled something burning. He bought the car back. Nick had 72 hours to cancel his purchase. Matt, the dealership owner, told Nick he would have the service dept. check the car out. Nick went back the next day and told them he changed his mind and was cancelling the purchase. The salesman had a huge argum... read more
Staff was rude, disrespectful and lied about car cost, switched cost at the end. They tried to explain that I didn't understand how car costs work, so it was my fault, not that they couldn't deliver on what they had offered.
Easy buying process. Tom G is a knowledgeable, professional, and courteous salesman. This is our first Mazda after several Toyota’s and Honda’s. The CX5 is peppy and nicely outfitted—Comfortable up to date interior. Happy about purchase 4 days into ownership.
Frequently asked questions about Napleton Mazda of Libertyville
How is Napleton Mazda of Libertyville rated?
Napleton Mazda of Libertyville has a 3.9 star rating with 1,046 reviews.
When is Napleton Mazda of Libertyville open?
Napleton Mazda of Libertyville is open now. It will close at 6:00 p.m.
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