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Nancy's Coffee Cafe - Copley Place

4.5

About this business

Location details

10 Huntington Ave, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5768 reviews
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Sofia Va's profile image
Sofia Va 
7 years ago

My mom and I stayed at the hotel during Christmas week. The whole staff from the front desk to housekeeping was lovely and the hotel is beautiful with a perfect location...BUT, both beds in our room had bed bugs!!! My mom and I returned home with bad bites. I have stayed at both the Marriott Copley and the Sheraton and this has never happened. I doubt we will stay at the Westin again unfortunately. 

Business response:

We are extremely concerned to hear this, Sofia. Please send us a PM with your e-mail address and reservation name so that we can reach out to you directly about your experience. Thank you. 

Audrey Wilcox's profile image
Audrey Wilcox 
7 years ago

We were there for New Year’s Eve and had a wonderful time 

Business response:

We're so glad you were able to join us! What did you enjoy most about celebrating NYE with us, Audrey? 

Priscilla FG's profile image
Priscilla FG 
7 years ago

It's the small things that can make a big difference. I really wanted to rate higher, but there were a few things I couldn't ignore. 1. The room we were given was brand new and beautiful, however, at Check-in we were told we would have a view of the midnight fireworks. I was there with my kids to celebrate NYE. The view was beautiful but we were not facing the fireworks at all. I know a request is not guaranteed, my issue was that we were mislead into thinking it was granted. We are not from the area, had we known we would h... read more

Business response:

We're very disappointed to learn about your experience, Priscilla. Can you please private message us your reservation name and email so we can get our team in touch with you? Thank you. 

Douglas Paul Johnson's profile image
Douglas Paul Johnson 
7 years ago

The concierge is rude. The Bell hop station. Rude. Check-in very good. Room ok. Alot of condensation from leaking windows 

Business response:

We're very concerned to hear this, Douglas. Would you mind kindly sending us a private message with your reservation name and email address? A member of our team will reach out to you directly. 

Paula Castleberry's profile image
Paula Castleberry 
7 years ago

Business response:

We are thrilled that your experience with us was so positive, Paula! What was your favorite memory during your time in Boston with us? 

Paula Castleberry's profile image
Paula Castleberry 
7 years ago
Janaye Allen Anderson's profile image
Janaye Allen Anderson 
7 years ago

Business response:

We're thrilled to hear you've enjoyed a 5-star stay, Janaye! What's been the highlight of your visit? 

Brittni Menard's profile image
Brittni Menard 
7 years ago

Decided to come to the city for a few nights with my fiancé to celebrate our engagement. The hotel and the room are really nice, but unfortunately this morning we were woken up nice and early to the sound of construction. Not once when booking or checking in were we warned about there being construction. I wouldn’t be as annoyed if someone had just given us a heads up as a courtesy. I was very excited for this trip and now am just waiting for it to end. 

Chris Ring's profile image
Chris Ring 
7 years ago

Frequently asked questions about Nancy's Coffee Cafe - Copley Place

How is Nancy's Coffee Cafe - Copley Place rated?

Nancy's Coffee Cafe - Copley Place has a 4.5 star rating with 768 reviews. 

When is Nancy's Coffee Cafe - Copley Place open?

Nancy's Coffee Cafe - Copley Place is closed now. It will open tomorrow at 9:00 a.m. 

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