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10 Huntington Ave, Boston, MA, 02116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent
Business response:
Thank you for the five-star rating, Stacie! What was the highlight of your trip?
Amazing place, comfortable, elegant same time , functional because is in the City’s downtown, and their service above and beyond!!! I will definitely return to this hotel
Business response:
We are delighted that you had such a wonderful experience with us, Arlette! Thank you for your kind review. What was the highlight of your visit?
This is first time live in a room that dirty and not clean toilet. The excrement and other dirty things on the toilet seat. The pictures are in comment. Not happy! Also sad for breakfast in club. Give one star for front desk. They are good.
Business response:
We want to thank you for your stay and for taking the time to post your review, Ming. We deeply apologize for the mistakes made when servicing your room. We take our guests feedback seriously, at your convenience, please send an email to josh.parkington@westin.com with the full name on your reservation as well as your room number, so we can address your concerns directly.
Awesome new rooms. Spacious, clean and in a great location.
I haven't checked out - this is my third night here. As a gold member, I was greeted warmly and thanked for my loyalty. I told the front desk I'm not picky, I'll take a twin bed as long as my room is quiet. No HVAC, ice machines or elevator shafts nearby. Got to my room and it was DIRECTLY across from the ice machine and two doors away from the elevator. (Hah!) Stepped into the room to see if I could hear the screaming noise of the ice machine inside and, since I could, went back down to the lobby to request another "quiet" ... read more
Business response:
Thank you for the great rating, Lisa. What is your favorite memory from your stay with us?
Love it .. so much too see and enjoy
Business response:
Thank you for the review, Ana! What was the highlight of your visit with us?
Business response:
We appreciate the excellent rating, Golden! What did you enjoy the most about your stay with us in Boston?
Nancy's Coffee Cafe - Copley Place has a 4.5 star rating with 768 reviews.
Nancy's Coffee Cafe - Copley Place is closed now. It will open at 9:00 a.m.
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