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MyEyeDr.
- Laser Eye Surgery/Lasik
- Parkville, MD
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
8818 Waltham Woods Rd, Parkville, MD, 21234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is HORRIBLE. I am on week 5 of waiting for a paper check in the mail. This is absolutely ridiculous!!! I was also suppose to be contacted by the district manager and/or someone at the office once they did some “research”. What’s to research? I returned the contacts, and once it was complete, I was informed it would NOT be going back to my card, but instead in the mail... and they “weren’t sure” exactly how long it would take, probably 4 to 6 weeks. This is completely unacceptable. YOU HAVE YOUR PRODUCT, I WA... read more
Business response:
Julia, we're so sorry to hear about this and would like to help. Please send us a private message with your contact information and office location so we can have our team look further into this for you. Thank you!
I have diabetes missed with my vision I went to the office in Madison Nc 1 of females working in office was rude they never returned my phone call
Business response:
Chell, we're sorry to hear about this experience. Please send us a private message with your full name, phone number and confirm the office location you visited so we can look further into this. Thank you!
RecommendedDr. Langner is simply the best!!! She respects my time and she actually listens to me! It is great to finally have found an eye doctor that I love! The staff that works there are always very pleasant and helpful. I have a tough time when scheduling, due to my own availability, and they always make it work!! Thank you Dr. Langner and everyone else in the Roselle location!
Business response:
Jenny, we love this review so much that we would like to use it in our upcoming social media posts! If you agree, please reply with #YesMyEyeDr to confirm we can share it. Thank you!
This place is terrible. Supposed to have my glasses on the 31st. Had to call in TWICE to get a status on my glasses. They aren't going to be ready for another 2 weeks.
Business response:
We're sorry you've been waiting and understand how frustrating that can be, Aaron. When you have a moment, please private message us your name, phone number and office location so we can try to help you more with this. Thank you.
They are awful! I would never recommend them
Business response:
We're sorry to hear this, Jessica. Can you please send us a private message so we can learn more about your experience? Thank you.
They do not except insurance from law-enforcement!!! 🤬
Business response:
Hi, Nancy. We always work to accept all patients' insurances, and we want you to know we welcome all patients and are happy to assist with any vision health needs.
Pretty crappy that you are not offering me to sanitize my hands before you require me to change my mask! So how many dirty hands have been in that box to grab a mask when I had a mask on that was sure cleaner than yours. Your Rincon, GA office just lost 4 patients that have been there for 8 years!
Business response:
Kelly, we take this concern very seriously. Would you please send us a private message with your contact information so we can learn more? Thank you.
Great visit! I went to the location in White Oak, PA. Dr. Burns and her staff are very friendly and professional. The office was clean and Covid precautions taken. Everything was sanitized. We were even given new masks to wear since our faces were touching the equipment. My son and I both were in for exams ( both over due at that). Neither of us needed glasses, but I ended up getting a pair for my son with the blue light blocking coating since he is on the computer all day for school.
Business response:
We're so glad to hear you had a great experience with us, Lindsay! We'd like to use your review in our upcoming social media posts. If you agree, please reply with #YesMyEyeDr to confirm we can share it. Thanks! 😊
I've been waiting 2 weeks for my glasses from the South Bend In location for them to tell me there was a break or something their not sure in the frame or exactly where the break is. When I asked if they knew how long it would be then when I would finally get my glasses i was told they don't know now how long it would be till they even get shipped out to me. Personally at this point I wouldn't reccomend them. And now I'm just playing a not know waiting game.
Business response:
Hi Penny, we're so sorry you had this experience at one of our locations. When you get a moment, can you private message us your name, phone number and email address so we can look into your order for you? Thank you.
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 4.3 star rating with 140 reviews.
When is MyEyeDr. open?
MyEyeDr. is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com