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MyEyeDr.
- Laser Eye Surgery/Lasik
- Parkville, MD
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
8818 Waltham Woods Rd, Parkville, MD, 21234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nobody answers the patient relation phones I waited over an hour on hold. I will never go back to this. My contact shipment is lost and I can’t get anyone to replace it
Business response:
Lisa, we saw your private message about this and we have responded to you there. Thank you.
Terrible experience over the past year at the Gastonia location. They made the prescription wrong and they keep making the same fix to the frame every few months. I've spent more time getting these glasses fixed than any I've had in 40 years.
Business response:
Marcus, we're sorry this happened and we want to learn more. Could you please send us a private message when you have a moment and include your contact information so we can look into this? Thank you.
Unfortunately I cannot recommend the Dupont location to anyone in good conscience. I booked an appointment online, received confirmation phone calls, confirmed my appointment but lo and behold the day I arrive the place is not open and no one is there to answer the phones or let me in. I took time off for this appointment and found this type of treatment extremely unprofessional. If you're closed that's fine but don't mislead people. Would highly recommend avoiding them for your eye doctor needs.
Business response:
Alex, this is not the kind of experience we want you to have. Please send us a private message when you have a moment and include your contact information so we can make this right.
I called the Parkville branch as my local branch was closed and I wanted my lens replaced. They said they pulled up my prescription but I need to come in to have my frames measured. OK, fine...I made an appointment and drove over there. When I got there the assistant told me that my prescription was expired and can’t do anything until I have a new one. Well, WHY DIDN’T YOU TELL ME THAT ON THE PHONE WHEN YOU WERE LOOKING AT MY PRESCRIPTION RATHER THAN HAVE ME DRIVE OVER TO YOU....her answer...”hmmmmmmm’.....do not use this bu... read more
Be prepared to sit and wait every time. Appointment times don't mean a whole lot here, unfortunately. ¯\_(ツ)_/¯
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 4.3 star rating with 138 reviews.
When is MyEyeDr. open?
MyEyeDr. is open now. It will close at 7:00 p.m.
Need help? Contact us.
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