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MSC Cruises
- Transportation Services
- Fort Lauderdale, FL
About this business
Our mission is to become the choice for vacationers of all nations who want to savor authentic experiences cruising the Caribbean, Mediterranean and all corners of the world. We're passionate about sharing the world. But for us, everything starts with the sea.
Location details
6750 N Andrews Ave #100, Ste 100, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The worst experience ever force ppl to pay for their items , the are clearly broken n blaming kids they broke it dont buy s*** From all their items are second hand made from china making them look pretty but its all fake their diamonds tainted in blood , designer items are fake. *** cruise is the worse ever save ur money go spend a few dollars more I guaranteed a better travel experience with either royal or Caribbean .
We are a registered travel agency (**************************) and have worked with many cruise lines, but our experience with MSC Cruises commission payment process has been deeply disappointing.MSC currently uses Paymode-X to process commission payments a platform that is extremely unreliable, unresponsive, and nearly impossible to work with. For several months, we have tried to register and update our company information with *******-X, without success. The system blocks us from completing the registration, and their supp... read more
No extension on my bed board head to my sleep pad machine it is crazy. They bring to me the extension but it is no safe if we need to walk to bath room could be felt down . Also , the hair dryer with the tape to work. The quality to premium package drink is no premium (it is medium quality).the organization in the restaurant is no good , the spaces on salsa to Latin peoples misin is too tiny. They must be improving many things
I NEVER write reviews, ever, but I need to now. Im only giving 1 star because negative stars are unfortunately unavailable. DO NOT BOOK WITH THEM!! Ive been waiting since MARCH for a refund on a cruise I had to cancel for 1/26. Ive been lied to by everyone in every department abt the turnaround time of refund. In the interim I had an issue with the bank I needed to update the account number which they said they did. They tried to refund the money back to the account that I told him I had the issue with after I updated it wit... read more
I made a reservation about 8 months before the date. Six months before, I needed to cancel; I believe that's a long time in advance, so there would be no excuses since my reservation's insurance specifies that I can cancel. The agent who assisted me guaranteed that my refund would be 100%. Once the cancellation was made, $316 remained which was not refunded. I asked if the call was recorded because he guaranteed that they would refund everything. I hope that the BBB can help me get my money back. And I will never sail with t... read more
My wife and i went on a 7 days cruise to the carribean and the ship could not stop on the bahamas private island and stuck on the ship for 3 days. The steak served on the evening was precooked and when asked to have it medium rate they always gave you well done and hard to eat. My main complaint is that we went to guest services and requested to have hotel service charge removed because we would pay the room attendant separate, they forgot to make the adjustment. When I asked for the onboard account statement it showed that ... read more
DO NOT BOOK AN MSC CRUISE. We cruised on MSC Meraviglia from 2/16/25 - 2/23/25. We were unable to make our first stop at Port Canaveral due to poor weather conditions. What we weren't told is that was the port that we'd get our provisions. We ran out of food, alcohol AND water. The food was disgusting (even before we ran out). If you eat at the buffet, you're basically just looking for the least disgusting thing on the buffet. My last night there I ate french fries and rice. We couldn't wait to get off the ship to get a real... read more
For your own sake, please do not book with MSC. They do not respect their loyal customers. We are seniors. I am a cancer patient who has been now on an ongoing 1.5 years treatment of chemotherapy.Until now, every year, we travel with MSC. Alone or with family members. In December 2023, we booked 4 rooms at the yacht club for us and our adult children. In December 2024, we toured with my sister and brother-in-law for 7 nights. During the trip, I booked a 4-night sail for March 2025 for me and my husband and deposited $198. As... read more
Disappointing Experience with MSC Cruise I recently sailed with MSC Cruise, and unfortunately, my experience was far from satisfactory. The main attraction of our cruise was a visit to their private island, which we were unable to access due to weather conditions. However, the irony is that on the day we docked, the winds were even stronger, yet they managed to dock without issue. This inconsistency was frustrating and *********** make matters worse, when I approached the manager to discuss the situation, I was met with a co... read more
Frequently asked questions about MSC Cruises
How is MSC Cruises rated?
MSC Cruises has a 2.4 star rating with 611 reviews.
When is MSC Cruises open?
MSC Cruises is open now. It will close at 9:00 p.m.
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