Mr. Appliance of Mid America's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mr. Appliance of Mid America

4.8

About this business

Location details

5350 N Illinois St, Fairview Heights, IL, 62208, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,242 reviews
Select a rating
Mary Ann T's profile image
Mary Ann T 
3 years ago

Great to find someone who comes out within a day. Very professional and nice. Will recommend to everyone. 

Business response:

We do strive for same-day or next-day service and I am glad we were able to meet that for you. And thank you for the kind words and 5-star BBB review! 

Crystal B's profile image
Crystal B 
3 years ago

He arrived right on time! Was able to fix the problem and explained what to do if it happens again!Thank you 

Business response:

Thank you for taking the time to leave us a 5-star BBB review! 

Pam S.'s profile image
Pam S. 
3 years ago

**** arrived only a couple hours after I contacted for service. He was very personable and knew our ******* refrigerator problem within a few minutes of checking. He had it fixed promptly. Will most definitely let others know the good job he did. 

Business response:

Thank you so much for sharing your experience with Mr. ********************** and thank you for the 5-star BBB review! 

L. R.'s profile image
L. R. 
3 years ago

He arrived in a timely manner and got the job done as expected, so 5 stars for that! The reason for the 4 stars was that he pointed out that the dryer vent duct needs replaced due to holes, so I asked if he has any in stock; he didnt. He also asked for a vacuum cleaner to clean out the lint, so I gave him my dry vac. Id highly recommend having some parts on stock and also have everyone have a dry vac or small vacuum cleaner in their vans for future clean-**** 

Business response:

Thank you for taking the time to leave us a review! I apologize for the misunderstanding. We do stock the vans with vacuums and dryer vent extensions, however the tech did accept your offer to use your vacuum and the vent duct needed was longer than standard sizes that we stock. 

Tina D's profile image
Tina D 
3 years ago

Quick, knowledgeable, friendly and respectful. Cost was what was expected. 

Business response:

Thank you for taking the time to leave a 5-star BBB review! 

Kitty W's profile image
Kitty W 
3 years ago

****** and ***** did an excellent job. I thought my dryer was dead but they worked their magic and she is back to work. The guys showed up within the promised time frame and were polite, very professional and really seemed to know what they were doing. This is the second time we have used this company and I can assure you we will return. Great job!! 

Business response:

Thank you so much for being a repeat customer and kind words! 

Pam N's profile image
Pam N 
3 years ago

The technician was very knowledgeable and friendly. He showed me the issues so I understand the problem. Yes, I would recommend you. 

Business response:

Than you so much for the recommendation and 5-star BBB review! 

Diana B's profile image
Diana B 
3 years ago

The most professional service I have ever received. On time, courteous, and knowledgeable. 

Business response:

What a great compliment! Thank you! 

Shawn L's profile image
Shawn L 
3 years ago

**** responded quickly, and diagnosed and solved the problem with my washer right away. He was friendly and when I mentioned in passing that my ice maker wasn't working, he took a quick look at that and told me what to do. Mr Appliance is now my go-to when I need a repair. 

Business response:

Thank you so much for the kind words and thank you for the 5-star BBB review! 

Frequently asked questions about Mr. Appliance of Mid America

How is Mr. Appliance of Mid America rated?

Mr. Appliance of Mid America has a 4.8 star rating with 1,242 reviews. 

When is Mr. Appliance of Mid America open?

Mr. Appliance of Mid America is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com