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Mr. Appliance of Mid America
- Appliances & Repair
- Fairview Heights, IL
About this business
Location details
5350 N Illinois St, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were able to come the day I called and found the issue quickly. Part was found locally and fridge fixed the next day. Professional and courteous staff. Highly recommend!
Business response:
Thank you so much for the recommendation and 5-star BBB review! We do our very best to do same day or next day service and I am glad that you were taken care of.
My dryer stop heating on Sunday. I called Monday morning spoke with ******** very pleasant. I was completely shocked to get an appointment between 10am-12pm that same day. **** was my tech who arrived at 10am very polite, professional, knowledgeable and meticulous. He solved the problem a loose wire and my 18yr dryer up and running. Thanks, ****!
Business response:
Thank you for the 5-star BBB review! I am so glad to hear that ******** was able to get you on the schedule the same day and that **** was able to fix it on the spot.
Mr Appliance technician is the best. My technician name was ****** F he did a very good job he explained the situation to me and he clean up after himself.
Business response:
I am glad to hear that **** took good care of you home and appliance. Thank you for sharing and leaving Mr. ********************** a 5-star review!
They were professional, pleasant, and got the job done without issues for me. Nothing to complain about!
Business response:
Thank you so much for your feedback and thank you for the BBB review!
I liked I got a text with a picture of the repairman. The guy was great. Very friendly and answered all my questions with No attitude. Was ver willing to talk with about my refrigerator
Business response:
I am glad to hear that you liked receiving a picture of who was arriving via text message and enjoyed the service you received on your refrigerator. And thank you for the 5-star BBB review!
Our repairman was courteous and quick. He found the problem with our oven quickly and had the needed part on his truck. He was finished with the repairs and even vacuumed behind the oven for me before he left. The entire repair was under $300, which in my experience is very reasonable. Thank you!
Business response:
I am so glad that we were able to complete the repair on the first visit and met your expectations. And thank you for taking the time to leave a 5-star BBB review!
****** was thorough and explained what he was doing and what the problem was with my refrigerator. I would definitely use Mr Appliance again and refer friends and family to this company!
Business response:
Thank you for the referrals and the 5-star BBB review!
***** was very professional and efficient! He did a great job and we would call on him and this company for any appliance repair! We appreciate that you let us know who was coming to our home and exactly when!
Business response:
Thank you so much for sharing your experience regarding the service that ***** provided. And thank you for the 5-star BBB review!
After moving into a new place I found that the water filtration system on the fridge wasnt working. The person that came within a day diagnosed a faulty filter. When that didnt turn out to be the problem, I called them back and the company responded quickly with a return visit which took care of the problem. My communications with office staff and the technician that came to my house were friendly, professional and very helpful. I appreciated the good and prompt service and attitudes I encountered throughout my experience wi... read more
Business response:
Thank you for allowing us to revisit the issue and resolve the matter. And thank you for the 5-star BBB review!
Frequently asked questions about Mr. Appliance of Mid America
How is Mr. Appliance of Mid America rated?
Mr. Appliance of Mid America has a 4.8 star rating with 1,242 reviews.
When is Mr. Appliance of Mid America open?
Mr. Appliance of Mid America is closed now. It will open at 8:00 a.m.
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