This profile has been claimed by the business owner or representative.
A solid quote before the work begins, our leave no trace clean-up commitment, prompt, efficient attention, all repairs quaranteed. Never an overtime charge- We charge by the job, not by the hour, Courteous and skilled in-home service professionals. We also provide light commercial appliance repairs & outdoor kitchen appliances service and repairs. Areas We Serve Belleville, Collinsville, Columbia, Edwardsville, Fairview Heights, Freeburg, Glen Carbon, Highland, Lebanon, Marine, Maryville, Mascoutah, Millstadt, O Fallon, Sain... read more
5350 N Illinois St, Fairview Heights, IL, 62208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | Closed | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our repairman was courteous and quick. He found the problem with our oven quickly and had the needed part on his truck. He was finished with the repairs and even vacuumed behind the oven for me before he left. The entire repair was under $300, which in my experience is very reasonable. Thank you!
Business response:
I am so glad that we were able to complete the repair on the first visit and met your expectations. And thank you for taking the time to leave a 5-star BBB review!
****** was thorough and explained what he was doing and what the problem was with my refrigerator. I would definitely use Mr Appliance again and refer friends and family to this company!
Business response:
Thank you for the referrals and the 5-star BBB review!
***** was very professional and efficient! He did a great job and we would call on him and this company for any appliance repair! We appreciate that you let us know who was coming to our home and exactly when!
Business response:
Thank you so much for sharing your experience regarding the service that ***** provided. And thank you for the 5-star BBB review!
After moving into a new place I found that the water filtration system on the fridge wasnt working. The person that came within a day diagnosed a faulty filter. When that didnt turn out to be the problem, I called them back and the company responded quickly with a return visit which took care of the problem. My communications with office staff and the technician that came to my house were friendly, professional and very helpful. I appreciated the good and prompt service and attitudes I encountered throughout my experience wi... read more
Business response:
Thank you for allowing us to revisit the issue and resolve the matter. And thank you for the 5-star BBB review!
I made a last minute schedule due to washer quitting on me. They were great and was able to come out prior to scheduled date and time. Super knowledgeable and friendly. Im recommending them to all friends and family.
Business response:
Thank you so much for the 5-star review and recommendation!
My technician, ***, arrived promptly as scheduled. He performed the necessary service and replaced the defective part. Very friendly and easy to deal with. I like the telephone confirmation and text messages to let me know he is in transit. I would recommend!
Set my oven to preheat to bake something and after adequate time, it had not preheated and there was no sign of "flame" in my gas oven. Called in and explained the problem. I was told that the repairman would be at my house the next morning. Received a confirmation call that evening stating a more exact time frame. Repairman arrived on time. He was friendly and knowledgeable and was able to diagnose AND replace the baking igniter in about 30 min. I have had this company come more than once for other appliances and have alway... read more
Business response:
Thank you for taking the time to share your experience with Mr. ********************** and thank you for being a repeat customer!
Our service tech ****, was quite friendly and knowledgeable. Fixed our washing machine quickly and expertly. Our dog ****** even thought he was pretty cool too.Very likely to recommend and use Mr Appliance again in the future.
Great customer service! A technician, *** W, arrive on time and was knowledgable in assessing the problem with my refrigerator. The tech returned on time again the next day with the new part and made fast work of the repair. I was very impressed!! Thank you *** W for doing a great job.
Business response:
Thank you so much your feedback regarding the service that *** * provided on your refrigerator. And thank you for the 5-star review!
Mr. Appliance of Mid America has a 4.8 star rating with 1,191 reviews.
Mr. Appliance of Mid America is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com