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Mr. Appliance of Mid America

4.8

Appliances & Repair
Fairview Heights, IL

About this business

Home Services Appliances & Repair

Location details

5350 N Illinois St, Fairview Heights, IL, 62208, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	Closed
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.81,242 reviews

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Tammy M

3 years ago

**** did a wonderful job. He diagnosed the issue, had the part on his truck and had my oven fixed in under an hour.

Business response:

I am glad that **** took good care of you and your oven. And thank you for the 5-star BBB review!

Jerry C

3 years ago

***** came and diagnosed the problem.He was professional, friendly, and had a lot of knowledge about my product. He was able to get the part and come back in the afternoon and fix it. Best customer service I have had from any company in a very long time. I will recommend them to everyone I know.

Business response:

Thank you so much for the huge compliments. Speedy ************** is always our goal. And thank you for the 5-star BBB review!

Charles S

3 years ago

**** came and diagnosed my issue quickly. The parts came in quickly as well. **** was actually early to come do the repair and get our ice maker working again. Like everyone I am not happy that anything broke but I am happy with the assistance Mr. ********* provided and I will use them again in the future if I have another appliance stop working.

Business response:

I am so glad that **** got your icemaker back up and running. And thank you for the 5-star review!

Jack

3 years ago

Showed up when they said they would. Repairs done expeditiously. 15 year old dryer now runs like new. Will definitely call again for appliance repair when needed.

Business response:

Thank you for trusting us with your dryer and thank you for the 5-star BBB review!

Ken S

3 years ago

They responded promptly, was very courteous, and when having to order parts, the parts came in quickly. They are knowledgeable and easy to work with.

Business response:

I am so glad that we were able to get your appliance back up and running as efficiently as possible. And thank you for the 5-star BBB review!

Marcia O.

3 years ago

I am so glad we called Mr. ********************** to repair the ice maker in our side-by-side refrigerator. **************** was so knowledgeable and friendly. The appointment was made online, and he was there the next day. Two days later, we have ice! . With a one-year warranty for the part and work that was done. This will be a company that we use from now on!

Business response:

Great feedback! And thank you for the 5-star BBB review!

Marcie H

3 years ago

Quick to get an appointment that accommodated my schedule. He was professional and diagnosed the issue with my oven right away. He replaced the part with in an hour. Very reasonably priced as well. Would definitely use Mr. ********************** in the future!

Business response:

It was a pleasure reading your review. This is exactly the benchmark we always strive for. And thank you for the 5-star BBB review!

Sherry S

3 years ago

Very impressive same-day service. *** did a great job fixing my ice maker and oven in just one visit. I appreciated his professionalism and explanations to my questions. Well done!

Business response:

Thank you for your feedback and thank you for the 5-star BBB review!

Jeffrey W

3 years ago

***** was outstanding as well as the office ladies.I think cost of the repairs was a little pricey.Also having issue with not receiving an email receipt.Possibly this office is having issues with their system since it was just upgraded.Will have to contact them to mail me a receipt.

Business response:

I am pleased that you were happy with *********** experience. I did notify the front office to reach out to you regarding your receipt and I have forwarded up a ticket to determine if it was a software issue. Thank you for your feedback.