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Mr. Appliance of Mid America
- Appliances & Repair
- Fairview Heights, IL
About this business
Location details
5350 N Illinois St, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
***** was outstanding as well as the office ladies.I think cost of the repairs was a little pricey.Also having issue with not receiving an email receipt.Possibly this office is having issues with their system since it was just upgraded.Will have to contact them to mail me a receipt.
Business response:
I am pleased that you were happy with *********** experience. I did notify the front office to reach out to you regarding your receipt and I have forwarded up a ticket to determine if it was a software issue. Thank you for your feedback.
Their response time and professionalism were outstanding. They did timely work and made sure area was clean after repair. Will definitely use again should something else come up!
Business response:
Thank you so much for you feedback . I am glad that we met your expectations and thank you for the 5-star BBB review!
**** arrived the same day we called needing service on our ******* dryer. He was thorough and gave us an estimate on repairs. **** had the parts needed to complete the repair the same day. He was courteous and knowledgeable. He explained everything and was professional in his work. We are very pleased to have called and have a very competent service technician arrive the same day and complete the repair. Thanks again.
Business response:
I am so glad that we were able to get your dryer back up and running. And thank you for taking the time to share your experience.
************ was on time an professional when repairing my ice maker. I would recommend Mr appliance to friends and family. **** is the kind of employee that ensures a business success.
Business response:
Thank you for the feedback regarding the service that **** provided. And thank you for the 5-star BBB review!
I was so grateful they were able to come out right away and fix it within an hour. Nice *************** knows what he is doing!!
Business response:
It is our goal to provide speedy expert service. And I am glad that the office and **** were able to provide that.
Best overall service on a kitchen appliance that Ive experienced.
Business response:
Wow! Thank you for the kind words and for taking the time to leave a 5-star BBB review.
Arrived in a timely manner, diagnosed the problem and got it fixed. I couldn't be more pleased.
Business response:
Thank you for your 5-star BBB review and sharing the experience you had Mr. ***********************
What a pleasant surprise, Mr Appliance sent highly skilled technicians who accurately diagnosed and repaired our freezers problem - did I mention reasonable pricing. ****** and ***** were professional, courteous, and on time - it was a pleasure working with them and Mr Appliance. They are my first call next time.
Business response:
Thank you for you feedback and the 5-star BBB review! I am glad that we were able to take care of your freezer.
Very quick response time. ************** was courteous and professional.
Business response:
Thank you so much for your feedback and the 5-star BBB review!
Frequently asked questions about Mr. Appliance of Mid America
How is Mr. Appliance of Mid America rated?
Mr. Appliance of Mid America has a 4.8 star rating with 1,336 reviews.
When is Mr. Appliance of Mid America open?
Mr. Appliance of Mid America is closed now. It will open on Friday at 8:00 a.m.
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