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Mr. Appliance of Mid America
- Appliances & Repair
- Fairview Heights, IL
About this business
Location details
5350 N Illinois St, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Technician diagnosed the problem with my dryer very quickly and explained everything that they were doing. The technician was training another Technician, my dryer was was up and running in no time. Thank You.
Business response:
Thank you for the kind words and the 5-star BBB review!
The gentleman who came from this company, ****, was professional, polite and helpful. I highly recommend this company.
Business response:
Thank you so much for the recommendation and 5-star BBB review!
We received excellent service! Technician was very helpful and courteous.
Business response:
Thank you so much for taking the time to to leave us a 5-star BBB review!
Awesome service! The service technician was very knowledgeable and courteous. **************** reps follow up on scheduled appointments and kept you aware of your service status. I would highly recommend this company for your appliance needs.
Business response:
Thank you for the kind works and recommendation! And thank you for the 5-start BBB review.
Great customer service from the beginning. They send plenty of reminders and notifications when someone will come by. The time range they give you are reasonable and their technicians arrive within the time provided. **** who was ************** was extremely helpful and knowledgeable. He was super professional and friendly. Diagnosed the issue with out dishwasher and worked to solve the issue. Highly recommended!
Business response:
Thank you so much for your feedback and recommendation! Communication is key. And thank you for the 5-star BBB review.
Great customer service starting with the ladies that answered the phone and arranged an appointment time (******) to the technician that diagnosed the problem and returned the following day to install the part (****). We were kept informed of each step and were pleasantly surprised with the quick turn around by locally sourcing the part. They also offered us an earlier appt for the service call when a cancellation was received. Thank you!
Business response:
Thank you so much for sharing your experience that you had with Mr. *********************** I will be sure to pass on your message to both ****** and ****. And Thank you for the 5-star BBB review!
The technician diagnosed the problem with my refrigerator quickly and had it up and running in minimal time.
Business response:
Great feedback. And thank you for the 5-star review!
*** was very courteous, professional and made certain that everything was working and the area was cleaned up before leaving. He also asked me if I had any questions that he could help me with.
Business response:
Thank you for the kind words. I hope that next time we can earn 5-stars.
Did a great job getting our washer fixed despite some difficulties with regards to getting access to our appliance. Very professional, courteous and fair with pricing. Had to come to our house 3 times to accomplish the repairs, only charged for one service call. Highly recommend!***** *
Business response:
Thank you for your feedback and patience. I am glad that we ultimately completed the repairs on your washer.
Frequently asked questions about Mr. Appliance of Mid America
How is Mr. Appliance of Mid America rated?
Mr. Appliance of Mid America has a 4.8 star rating with 1,242 reviews.
When is Mr. Appliance of Mid America open?
Mr. Appliance of Mid America is closed now. It will open tomorrow at 8:00 a.m.
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