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Motor City Buick GMC
- Car Dealers
- Bakersfield, CA
About this business
Location details
3101 Pacheco Rd, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service writer informed me that there was a recommended service of flushing the injection system every 20,000 miles. Car has 23,000 miles on it and already needed a warranty repair. I feel like this is a blatant lie and simply a way to line their pockets with an unnecessary customer pay item. Dishonest. Second, none of the other issues were addressed. The main repair (the one causing a very LOUD whining noise) was made; which was under warranty. Other issues of concern were not addressed. Will never return. Will never do... read more
Business response:
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net
RecommendedVery easy-going and helpful. I love the service
Business response:
Thomas, we thank you for your loyal business and kind review.
RecommendedWork recently done at the body shop.
Business response:
Anthony, thank you for your business. We hope the work done was to your satisfaction.
RecommendedGreat buying experience! Jenny Andaur was very kind and professional, she was not pushy at all. She took her time and went the extra mile to help us pick exactly what we we're looking for. I would definatly recommend you ask for her when you visit Beck & Masten GMC South
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net
RecommendedI loved working with Erik Hill in purchasing my 2017 Honda Accord! He was very informative, not pushy at all and was patient in helping me understand all the bells and whistles I was introduced to!
Business response:
Thank you Paula for your kind words for Erik! We are thrilled that he provided you with an informative and patient car buying experience. Congratulations on your Honda Accord!
Recommendedwe had a great experience with Steve and the service department. did a great job repairing my a.c. and my door. would not hesitate to recommend Gettel.
Business response:
Pat, thank you for allowing us to repair your vehicle and your kind review. We are glad to hear that all went well and you will be recommending us.
Poor customer service,, Poor customer communication.
They left my vehicle unlocked in the back of their unmonitored lot for over a week. Multiple items were stolen from it. They were rather unapologetic and showed little to no empathy, other than offering to call WPD for me. Theft is a huge problem there, but they don't seem to take even the smallest steps to protect their customers belongings.
Business response:
It is unfortunate that sometimes theft and vandalism occur in any society – having said this – we do not as normal protocol secure external equipment left in truck beds such as tool boxes – hopefully insurance covers this for you. We do appreciate your business very much and wish you the best.
RecommendedI went in with a pretty good idea of what I wanted and what I wanted to pay and they found me a great car! They did not have it in their inventory and actually obtained it from another dealer for me. I did not feel pressured, or as if I was being taken advantage of, as I have in other car buying situations. Thanks, Mia, and all others who helped me!
Frequently asked questions about Motor City Buick GMC
How is Motor City Buick GMC rated?
Motor City Buick GMC has a 4.7 star rating with 7,165 reviews.
When is Motor City Buick GMC open?
Motor City Buick GMC is closed now. It will open tomorrow at 8:00 a.m.
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