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Moore Chrysler Jeep
- Automotive
- Peoria, AZ
About this business
Family owned and operated dealership that has been in the Phoenix valley since 1986. Personalized customer experience every visit so that you feel like you are at home. Sales, Service, Parts & Accessories for any Chrysler, Jeep, Dodge or Subaru and many more!
Location details
8600 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My husband and I were in the market for a new Jeep Grand Cherokee. As we were on our way to another Jeep dealer we received a call from Aspen at Moore Jeep to come in. We happened to purchase our car from the other dealer and when Aspen found out we weren’t coming in she became very rude and stated “she didn’t need her time wasted anyway” If this is how customers are treated by this dealership I am happy we didn’t give them our business!
I found a vehicle I wanted to look at and spoke with Chris? David? via email and set up an appointment. I arrived and no one knew I was coming or what car I was interested in. Apparently he is supposed to set up the appointment and who ever is working gets to show me the vehicle. Sue, I understand she is a saleswoman but not only was she pushy, she also tried to push it onto me by guilt, and saying anything I didn’t like about the car can be changed. Also, wow the fees! $11,500 car became $15,000 after dealer prep, taxes, do... read more
Business response:
Kyle, I regret to learn that you felt disappointed by your recent sales experience. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns. Would you mind emailing your preferred contact information to me at amandak@mooreauto.com? I look forward to speaking with you. Best Regards, Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com
Buyer beware! My husband and I had the worst experience when trying to look into purchasing our first Jeep. My husband is an avid car buyer and car enthusiast. So he is very familiar with most cars. When we arrived we asked the only sales person that we was that we wanted to see the Jeep Gladiator Mojave Edition. He walked us to the only 3 on the lot never introducing himself or asking us any questions. My husband was showing me what the Gladiator has to offer and going over the specks while Henry the sales man just stood th... read more
Business response:
Desiree, I am so sorry to hear that you had an unpleasant experience with one of our staff members. If we have not spoken about this in person, please call me so that I can find out more specifics and be able to discuss with our staff for better future experiences. I apologize we did not live up to the expectations we have for ourselves to provide outstanding guest experiences. Best, Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com
I bought a used car from them without extended warranty and they said if anything is wrong with the car like a major problem we will take care of it And don’t worry about it and then after 2 days I found out that there’s a water leak in the coolant Under the car in the morning so I told them and they said that you bought a used car and you have to fix it your own from your pocket imagine (( after 2 days of buying it which is this is how it was from them since day one not from me )) where is the buyers guide At ? so I highly ... read more
Business response:
Majdy, I am concerned to learn of your displeasure with any customer service that was not to your standards. As our customer, we value your feedback and I would appreciate the chance to speak with you to remedy your concerns. Please reach out to me when you have a moment. Thank you. Best, Amanda Kautman Customer Experience Manager 623-972-2300 amandak@mooreauto.com
RecommendedWas having trouble with ignition system in our new Jeep Wrangler Sahara Unlimited, our service advisor Robert Cord quickly diagnosed the problem, took care of the issue personally, and had us out in less than 30 minutes. My understanding is that he is normally on the Subaru side of things, and was just helping out, but he is amazing and I highly recommend him to service your vehicle! ⭐️⭐️⭐️⭐️⭐️
I just purchased another Jeep from Moore Monday, making a total of three in the last two years, highly recommended! another will be added to the family stable in the near future. Anderson family Peoria,Az
I'll preface this by saying I have never before written a negative review, but felt compelled to after the very poor experience I had with this dealership, both on the sales and service side. I bought a 2019 CPO Jeep Grand Cherokee from Moore on November 26, 2019 that went into service earlier that year in March with ~13k miles on it when I bought it. After going through the buying process with them, I drove off in my less than 6-month old CPO Jeep. Before I got onto the hig... Continue Reading
The salesman Roy Morris was great. The SECOND it left his hands, they threw in theft protection that was included with the last JEEP I bought there. WATCH OUT FOR THE EXTRAS THEY SNEAK IN THAT USED TO BE INCLUDED. Highly recommend NOT BUYING from them!
Frequently asked questions about Moore Chrysler Jeep
How is Moore Chrysler Jeep rated?
Moore Chrysler Jeep has a 3.4 star rating with 153 reviews.
When is Moore Chrysler Jeep open?
Moore Chrysler Jeep is open now. It will close at 9:00 p.m.
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