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Monroeville Kia
- Automotive
- Monroeville, PA
About this business
Location details
3721 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
Very professional! Brent over backwards to accommodate me! Extremely please with the new vehicle and my experience!
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Gina was very helpful and friendly! We were able to get the car we wanted and he worked very well to support our needs.
Business response:
Thank you for your wonderful review! I'm thrilled to hear that Gina provided helpful and friendly service during your experience at Sands Kia. It’s great to know you found the perfect car to meet your needs. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
They were fantastic as always. Always feel safe after they work on my car. Keep up the good work
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
My Husband David sold me the car I have been waiting for. We got the price we wanted, payment we needed and the warranty that comes with a sense of security. go see him at Montrose Kia Stephanie Price
Business response:
Here at Montrose Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
It was very nice and professional. Work was done under the time given. The newly renovated lobby and bathrooms were great and made the weight comfortable. I was able to see my car getting worked and the lady that handled my appointment was delightful.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Rays inability to explain the reason for additional charges for a software update, especially since the update was never completed is one of my major concerns regarding my recent experience with your service department. Prior to my visit, I encountered difficulties receiving and making calls while my phone was connected to my vehicle, resulting in static sound from the left speaker. While Apple CarPlay and all other features appeared to function correctly, I was informed that there would be additional charges for the softwar... read more
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
Very friendly attitude. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Excellent service department and respectful communication from them. Montrose is a great dealership to work with
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
We decided to test drive a Kia telluride and had the pleasure of meeting Gonzo to help us. Gonzo along with Justin were both extremely helpful, patience and kind. During the process they were never pushy, annoying or fake like many other dealerships. The process was smooth, easy going and they fixed minor things on the car without a problem. I’m highly recommend Gonzo and Sands Kia!
Business response:
Thank you, Justin! I am glad to hear you had such a positive experience with Gonzo and Justin during your test drive of the Kia Telluride. Our team at Sands Kia strives to provide a smooth and enjoyable process for our customers, and it's great to know we met your expectations. We appreciate your recommendation and hope to see you again soon. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
Frequently asked questions about Monroeville Kia
How is Monroeville Kia rated?
Monroeville Kia has a 4.5 star rating with 2,266 reviews.
When is Monroeville Kia open?
Monroeville Kia is closed now. It will open tomorrow at 9:00 a.m.
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