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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6924 reviews
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Kathy F's profile image
Kathy F 
3 years ago

I have just placed my order. I don't generally give reviews. However, the gentleman I dealt with was able to answer all of my questions. Yes, I had a lot. I have been looking for a personal alert system for about 6 months. I saw the Mobile Help advertisement in the AARPMagazine. The price is less than half the price of what other companies charge that are providing the same services. No long term contract and it uses GPS to tell where you are outside of the house. When I get the equipment (they provide next day shipping) I w... read more

Marsha W's profile image
Marsha W 
3 years ago

The process was very easy and **** was very helpful. I understood all parts of what I needed to know and I am sure that I can call her again and get help from either her or other customer representatives. Thanks. 

Nancy C's profile image
Nancy C 
3 years ago

Excellent service thank you Explained all the services and how it all worked very well 

Jim D's profile image
Jim D 
3 years ago

Spoke with a very knowledgeable and patient representative. The necessary emails have followed up just as he said.Top rate sign up experience. 

Chris T's profile image
Chris T 
3 years ago

I have purchased 2 systems now and never give reviews on anything but am compelled to do so here. Prompt, knowledgeable sales got my friend and my mother coverage before other serviced got me info. Very happy with service. 

Margaret P's profile image
Margaret P 
3 years ago

Had a very positive experience with ****. She explained how the system worked in our area and hopefully it will be OK. 

Sue R's profile image
Sue R 
3 years ago

****** was EXCELLENT to work with! He has a great voice too.I phoned 4 other companies to discuss all of the options for my mother-in-law and ****** totally impressed me with his understanding. I felt it was necessary not to make a ***** decision and ****** did not make me feel pressured to make an instant decision.After discussing all of the options with my mother-in-law, I called MobileHelp back (10 days later) and asked for ******. Even the reconnect with ****** was polite and accommodating.We look forward to receiving th... read more

Michael H's profile image
Michael H 
3 years ago

Outstanding experience signing up for Mobile Help over the phone. Extremely knowledgeable and patient representative answered the numerous questions that I had, ensuring that I understood Mobile Help and the services/equipment that I am to receive. 

Nancy C's profile image
Nancy C 
3 years ago

***** was very helpful, understanding and considerate when I was inquiring about purchasing a Mobile Help device for my mother. It took a few days to convince my mother she needed this device. Once my mother agreed, I called ***** back and setting up the service was easy. Again ***** was patient and informative throughout the process. We will be getting our device in the next few days. Thank you, *****. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 924 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open on Monday at 9:00 a.m. 

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