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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6922 reviews
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kent p's profile image
kent p 
2 years ago

I have been a customer for ******************** for approx. 1 year. I have used your product 4 times. I have had no problems, when I notified them. Being very satisfied, I ordered a monitor for my sister, who lives by herself in **. This is a surprise gift for her and hopes it services well like mine.Kent 

Sheryl M's profile image
Sheryl M 
2 years ago

Great customer service! ****** was very nice, easy to understand, and explained the service completely. Thanks for giving us peace of mind when we can't be at home with my mom. 

Leslie's profile image
Leslie 
2 years ago

I saw an article that recommended Mobile Help based on effectiveness of the service, price, ease of use and customer support. I made three calls to get our questions answered and was impressed each time by the friendly, informative, no-pressure approach. Thanks to ****** for making this process so easy. The kids and grandkids already feel such relief knowing the system is on its way. 

CYNTHIA D's profile image
CYNTHIA D 
2 years ago

**** was very knowledgeable; gave precise instructions and was very clear on all matters. Terrific answers to all my questions. Can't wait to start using the equipment - though hope there is no need. Makes me feel so much safer.C *********** 

Janette D's profile image
Janette D 
2 years ago

Most aggressive sales team ever!! I called to inquire about product and pricing. Sales person had a pitch that didn't want me to interrupt to ask any questions a question. When he was finished I told him that I wanted to discuss with my husband and would get back to them. He then said let's talk to your husband let's give him a call right now right now. Again I said I needed to Discuss with my husband and then I received the statement that there is a free 30 day trial can he send it to me. I said no and again restated I woul... read more

Luigi R's profile image
Luigi R 
2 years ago

Representative Anthony was easy to reach, took the time to explain the system, The service is for my father, he is old school so I really appreciate the great service! I am happy to recommend friends, family and clients. Ciao! 

Sue F's profile image
Sue F 
2 years ago

My experience with this company was exemplary. The safety agent I spoke with on the phone was knowledgeable and very pleasant to work with. I did set up an account only today so I cant not review the equipment or service at this time however, if the phone contact is any indication of those then I would rate it all as a recommendation to see if the service is a fit for you. If it is then sign up. 

Sharon T's profile image
Sharon T 
2 years ago

Albert was very pleasant, knowledgeable & professional over the phone helping me to choose & order a safety device from MobileHelp. I<br /> highly recommend him and MobileHelp for your at home safety device purchase. 

David S's profile image
David S 
2 years ago

Samuel was very friendly, helpful and knowledgable. He walked me through every aspect of the ordering process. And the unit is scheduled to arrive the very next day! Very satisfied thus far with the company. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 922 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open at 9:00 a.m. 

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