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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6923 reviews
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Michael C's profile image
Michael C 
2 years ago

My mom is 88 and lives alone, and a week ago she fell and was not able to get to the phone or get up. Thank God she wasn't hurt but she did spend a 14 hour night on the carpeted floor. I set her up with Mobile Help received and installed the system within a week. It has given me peace of mind that she will be able to call for help next time. I hope she will never have to use it but my brother and I who live only minutes away. Thank You, Mobile Help.**********, in Mass. 

Rieta E's profile image
Rieta E 
2 years ago

Just signed up for this service for my mother. She lives 1500 miles from me and I have been constantly worried about falls and how to get help to her. This will bring tremendous peace of mind. The customer service rep that I worked with was awesome, very helpful. I look forward to delivery of the unit(s) and knowing that another level of safety has been put in place for my mom. 

John B's profile image
John B 
2 years ago

The sign up process was wasy and smooth -- no problems Contact was professional and knowledgeable 

Gina C's profile image
Gina C 
2 years ago

I've just signed up for two systems for family members and I'm impressed with the customer service, technology, and pricing! 

michele h's profile image
michele h 
2 years ago

Purchasing this system was a very positive experience. **** was knowledgeable, respectful, taking the time to explain the details of each plan, focusing on our specific needs. I did research the company and I am confident it will live up to all the positive reports and reviews.Choosing an alert sysrem can be overwhelming with all the options available but **** and ***** Help made the process easy and left me with the feeling that I made the best possible choice for our family member.Thank you! 

Patrick A's profile image
Patrick A 
2 years ago

Breafly I just want let people know that The Mobile Help staff are very confident, concerned and are caring in that they take the time a senior Veteran needs to explain in detail all about there *** approved products. Most important that they back up what sell and what they say. Can't wait to have a safety devise with me 24/7. All the senior veterans should consider this quality product at a fair American made price. I am *******************************, Steeler Fan 

Steven R's profile image
Steven R 
2 years ago

Just purchased the classic mobilehelp for my mother. Was easy to set up and teach my mom how to use all the items. We did our tests with the fall detection option and it worked perfect. We know this will be great for my mom and she already feels more secure with it. Your customer service has been outstanding and everyone has been great to work with! Kudos to all the Mobilehelp team members. 

Pam K's profile image
Pam K 
2 years ago

******* was very knowledgeable and friendly. Was a pleasure speaking to him. 

Joan E's profile image
Joan E 
2 years ago

I was very appreciative of *******'s knowledge and customer service. I told him I wanted what my sister has with them and gave him her contact information he had that info instantly and I confirmed all that I was signing up for. I felt very comfortable with our conversation and look forward to receiving my equipment in a few days. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 923 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open tomorrow at 9:00 a.m. 

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