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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6924 reviews
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Melissa M's profile image
Melissa M 
2 years ago

Arrival of the emergency device was prompt. Personnel are very patient with questions and very good with explanations. Good value for $$. Website could be a bit more clear and easy to use. Good with communication. Like the 'wellness check' feature. They also helped me get the right device for my situation. I was going to order a different device. Really like the 'ping' location on map feature for my family use. The Fall detection feature is nice. 

Denise W's profile image
Denise W 
2 years ago

I ordered your device yesterday for my mother. Rich was extremely helpful and patient with us. His knowledge and understanding of your products is wonderful. I would definitely recommend trying this company. 

Sandy K's profile image
Sandy K 
2 years ago

It was so easy to sign up for this and the price was within my budget I feel safer already know the equipment is on its way. Bring 75 Im concerned on breaking a hip or falling and getting my self thank you Dtuart you answered all my questions and then somr 

Jean L's profile image
Jean L 
2 years ago

****** was very helpful and explained everything to me.She answered my questions I had about the equipment and how to use it. 

Barbara P.'s profile image
Barbara P. 
2 years ago

******* from Mobile Help was very helpful, polite and professional. 

Barbara Kennedy's profile image
Barbara Kennedy 
2 years ago

I didnt catch the guys name due to me taking over the phone call for my mom halfway. But he was very helpful and understanding. Broke down all the information and answered any questions we had thoroughly and was overall respectful and nice. And my mom thought so too. We just wanted to say thank you. 

Jacqueline A.'s profile image
Jacqueline A. 
2 years ago

***** was very helpful and professional. She answered all my questions regarding your service. Really appreciated her kindness and help. 

Sally S.'s profile image
Sally S. 
2 years ago

Matthew was very helpful and answered all the questions with authority and understanding. Really appreciated his attitude. 

Jeanette S's profile image
Jeanette S 
2 years ago

Very informative and helpful. Asked about a pacemaker when other companies didn't. Was thoughtful of the wellbeing of my grandma. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 924 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open on Monday at 9:00 a.m. 

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