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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6922 reviews
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Gabe V's profile image
Gabe V 
a year ago

After cancelling 4 months into a paid in full 6 month subscription, they refused to issue any kind of refund. 

Pauline G's profile image
Pauline G 
a year ago

I have just purchased the system and should be receiving it within two days. I worked with the representative. Matthew was very informative and very nice, very professional and clarified any questions that I needed clarified. So this review is just on the customer service that I received from Matthew. 

Christopher N's profile image
Christopher N 
a year ago

I spoke with Farris twice about the Micro system, and he was thorough, patient, and very helpful both with information and then getting the system. MobileHelp is off to a good start with us. 

Elizabeth B's profile image
Elizabeth B 
a year ago

Absolutely Wonderful! Very friendly and knowledgeable! It was really nice to talk and laugh with a representative who answered all my questions with ease. 

BETH M's profile image
BETH M 
a year ago

Was a great salesman. Was able to answer my questions. Richard was very courteous. 

Charlotte S's profile image
Charlotte S 
a year ago

******* at MobileHelp was extremely helpful in walking my cousin and me through their offerings. We signed up immediately and feel a great sense of relief that she will soon be protected! ********* 

Shona H's profile image
Shona H 
2 years ago

The ordering process was very easy. Elan answered all our questions and concerns. We never felt pressured to make the purchase. It took a couple of weeks before we actually called them back and I only received one follow up call from them. We had researched other companies, but liked the all in one device ****************** offered. Product arrives tomorrow, so well do a follow up review in the weeks to come. 

William D's profile image
William D 
2 years ago

My experience with Bradley was nothing short of outstanding and I speak from experience as a retired CEO of both private and public corporations here in the US as well as in the far East - Singapore, Thailand and Hong Kong. Bradley gathered the pertinent information in a very professional and understanding manner and explained the product very thoroughly, especially the fall-detection accelerometer feature. He pressed just to the the right level to convince me to close the sale after just one call and a return call from me. ... read more

Dale L's profile image
Dale L 
2 years ago

Summer was fantastic, she explained everything very well and was supper informative. thank you very much for all your help. Now we will rest easier knowing that our father will have someone else watching in case he would fall again. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 922 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open tomorrow at 9:00 a.m. 

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