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Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
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rseanmc5's profile image
rseanmc5 
a year ago

Had a roof leak in my 2024 lightning, the team was able to identify the problem and seal it up without any issues. Even gave me a complementary drop off valet service when it was completed. Thank you service team. 

samang1949's profile image
samang1949 
a year ago

After a disappointing experience with the sales team when looking for a new 2018 Ford Escape in November of 2018 (I ended up buying one from Ford of Murfreesboro), and two dismal visits to the service department for oil changes, I swore I would never go back to Miracle Ford. Fast forward to July of 2024 when we traded our 2018 Escape for a 2024. I received a piece of mail from Ford of Gallatin encouraging me to come in to do business. I wrote a scathing review of Miracle Ford and received a courtesy call from Daniel somebody... read more

Mikehoutz's profile image
Mikehoutz 
a year ago

Very disappointed with service, I'd prefer a manager to email me so I can Express my displeasure. mikehoutz@hotmail.com 

Jrichlen's profile image
Jrichlen 
a year ago

THEY LIED AND SAID THINGS WERE WRONG THAT WERE NOT. THEY STOLE OUT OF MY VEHICLE. THEY DO NOT DO THE WORK THEY ARE SUPPOSED TO DO. IF YOU CALL AND TRY TO COMPLAIN THEY WILL PUT YOU ON ETERNAL HOLD AND NOT COME BACK. By far the worst dealership I have ever seen. If you bought here due to the lifetime powertrain warranty they will not honor it since the buy out. Even when they were miracle, the head of customer relations told me they would do everything in their power to get out of honoring it. Be sure to take anything out of ... read more

Hilgadiack's profile image
Hilgadiack 
a year ago

Friendly and prompt service. Keeps me informed of needed services. Clean and nice waiting area. 

Business response:

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Gallatin Ford Team 

terry.gregory's profile image
terry.gregory 
a year ago

It’s a great service to get vehicle picked up at my employer and delivered back after completion. 

Business response:

Thanks so much, Terry. We look forward to your next visit to Gallatin Ford! 

Jim T's profile image
Jim T 
a year ago

Very easy to deal with. Sales person was very helpful and polite during the process 

gordoncleaningcompany's profile image
gordoncleaningcompany 
a year ago

Fedy and the staff were amazing and very professional and now I have a truck 

Business response:

Thank you for trusting Fred and the staff at Gallatin Ford with your business! 

davidknoble's profile image
davidknoble 
a year ago

VERY PROFESSIONAL AND HELPFUL always answers the phone or calls you back unlike many others in service!!! 

Business response:

David, we're delighted to hear that our team at Gallatin Ford provided you with professional and responsive service. Thank you for the kind words! 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open at 9:00 a.m. 

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