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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Took my vehicle in and they found the problem told me it was covered under factory warranty and repaired it.
The best dealership in the area and top sales, service and Zachary is on point, and delivers the very best in customer service and meets every element of the customer experience from purchase to close. Thanks, Gallatin Ford!
Jenna was great. I highly recommend. She was able to assist me with what I needed and make sure I have all my requirements for my budget.
Jenna was wonderful to deal with. She is professional, knowledgeable and persistent! She made the experience of purchasing a truck easy!
Business response:
We're delighted to hear that Jenna made your truck purchasing experience easy and enjoyable at Gallatin Ford! Thank you for sharing such positive feedback about her professionalism and knowledge. Enjoy the new ride!
I have never purchased a vehicle here, however the sales team is friendly and willing to help. This is my first time using the service department and they was extremely friendly and willing to help as well. My only complaint would be that I scheduled a 30k service and oil change, and evidently the technician that works Saturday did not show. That was not a problem, however I thought it was a little disturbing that it took 4-1/2 hours just to get oil changed. I love the fact that they offered to come pick up the vehicle and r... read more
Business response:
Jallen, thank you for sharing your experience with us at Gallatin Ford. We're glad to hear our team was friendly and helpful, but we apologize for the delay during your service visit. Your feedback is valuable as it helps us improve; we'll work on ensuring a more efficient process in the future!
The salesman at Gallatin Ford Tony that assisted me with my car purchase went all out to assist me
Business response:
Congratulations on your new ride, Phil! We're glad you enjoyed working with Tony at Gallatin Ford, and we thank you for your business.
It was a quick sale once in the dealership. Pickup service was foiled but fixed quickly.
Business response:
Thanks so much for trusting Gallatin Ford with your business! We appreciate your feedback and hope you enjoy the ride.
What began as great buying experience turned into one of the worst and it still has not ended. We originally were having a good shopping here with Jenna. She was extremely knowledgable about the trucks we saw. She answered all questions thoroughly and knew the nuances of the models. We found a great option and initiated the buying process. Mid negotiation, Jenna’s shift ended and we were then lead to work with Tony Ferrera. This is when the negotiation went down hill quickly. We were originally set on an offer verbally only ... read more
Business response:
Jesse, I'm truly sorry to hear about the frustrating experience you had. It sounds like there were several miscommunications and delays that shouldn't have happened. We aim for a smooth process and it's clear we missed the mark here. Please reach out so we can address these issues directly and work towards a resolution for you. Thank you, Kendall Queen - Sales Manager - 615-452-5267 Ext 2177
Service was fine as usual. Most individuals at the service counter other than yourself appeared to be indifferent towards myself, not friendly at all, it was 8 in the moring, I suppose that counts. But thank you anyway.
Business response:
Thank you for sharing your experience with us at Gallatin Ford. We appreciate the feedback and will work on ensuring a friendlier atmosphere in the future. We're glad to hear that your service was fine overall, and we hope to see you again soon!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
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