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Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.42,555 reviews
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midtennzmail's profile image
midtennzmail 
11 months ago

I highly recommend Miracle Ford. They did an outstanding job on my purchase. They had me in and out in record time. Very professional , and a shout out to Bill Risko in Fleet Sales. I will be a return customer. Thanks to all at the dealership. 

Business response:

So glad to hear that Bill and our entire team was able to make it happen for you. We appreciate your business and for taking the time to leave a review! 

Dcarroll2's profile image
Dcarroll2 
11 months ago

We took our 2020 Explorer here for a faulty screen that's a known issue. This is after it was there about a year ago for the same problem that they said they fixed but didn't. They called my wife and told her the new screen wouldn't work with a battery that only charged to 59% so we paid $400 for a new battery. My daughter picked the car up and the screen still didn't work right. Now we are being told only the backup camera was replaced and the screen wasn't? This isn't the first issue I've had there. We took the same vehicl... read more

Business response:

Our sincere apologies for the less than satisfactory experience. Please reach out to our Service Manager, Jessica Raymond at 615-527-7850, if you would like to discuss further. 

Gallatintitans's profile image
Gallatintitans 
11 months ago

Zach Howell was good to talk business with. I am glad I got an Escape! 

Business response:

So glad to hear! We appreciate your business and for taking the time to leave a review! 

jkars14's profile image
a year ago

No pressure sales, they want you to be happy with your purchase. Friendly and helpful throughout the process 

Business response:

Thank you! We appreciate your business and for taking the time to leave a review! 

WilliamsB's profile image
WilliamsB 
a year ago

Colton Green was a pleasure to deal with coordinating the out of state purchase of my F150. Quick responses to questions and straight forward dealing made this an easy process. Ended up shipping the truck and he helped coordinate that too. Thanks again! 

Business response:

So glad to hear! We appreciate you sharing your experience with Colton and the purchase of your F150! We're glad we could make the process smooth for you. Looking forward to assisting you again. 

BJ's profile image
a year ago

We had a great experience while purchasing our truck. The sales team was very friendly, the finance guy (Dan Cahill) got us a great rate in no time. 

Business response:

So glad to hear that Dan and our entire team were able to make it happen for you. We appreciate your business and for taking the time to leave a review! 

Miller.shane23's profile image
Miller.shane23 
a year ago

Dan Cahill made the whole process seamless. Detailed every step and answered every question. Even went as far to follow up a month later and tell me thank you again. Recommend 20 out of 20. Go see Dan, you will regret you didn’t 

Business response:

So glad to hear! We truly appreciate your business and for taking the time to leave a review! 

robert.keen's profile image
robert.keen 
a year ago

I bought a 2021 GMC at the beginning of the year. The sales experience was great, the truck came with life time power train warranty as long as I service the vehicle at the dealership. I also purchased the 100,000 mile bumper to bumper warranty. A couple of days ago I went in to have my truck serviced. They recommended oil change and tires rotated, so that's what I got. A day later my tire monitoring system came on and said it needed service, the tire pressure was normal and it wasn't pulling or vibrating. I bring it back to... read more

Business response:

I deeply regret to hear about your recent service experience that fell short of your expectations. Your feedback is invaluable to us, and we are grateful that you brought this matter to our attention. We try to have the majority of tools on hand needed to accomplish the majority of maintenance repair tasks requested and needed from our vast customer base. Unfortunately, there are over 60 car brands in the US, it is impossible to have all tools needed to repair them all. With that said, we are currently investigating the spec... read more

Lucas.dickerson's profile image
Lucas.dickerson 
a year ago

Mr. Cahill in finance was very helpful! I highly recommend Miracle Ford and their great service 

Business response:

Thank you Lucas! We appreciate your business! 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 2,555 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open on Tuesday at 9:00 a.m. 

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