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1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great service in and out in a timely manner job was done to my satisfaction
Business response:
Thanks so much for the review. We look forward to your next visit to Gallatin Ford!
Stephanie was very pleasant and very helpful. Much better experience this time than I have in past. TJ Purdue is also very helpful very dependable. That’s one of the main reasons that I go to that service department.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that Stephanie and TJ made a positive impact during your visit at Gallatin Ford. We appreciate your continued trust in our service department!
Everything was great with my oil change! In and out in less than an hour.
Danny Barker was a great Service Advisor to work with. ; very professional, knowledgable and friendly. Hey Gallatin Ford - please remind your Oil Change / Tire Rotate Techs that 2020 and later Ford Explorer wheel lug nuts are supposed to be torqued @ 150 ft-lbs and no longer 100 ft-lbs. March 29, 2025 had the oil change "The Works" with Tire Rotation. Every lug nut was later on April 12, 2025 checked and found to be at 100 ft-lbs. ..... Please, remind the techs to follow manufacturer specs on that.
Business response:
Thank you for bringing this to our attention! We're glad Danny provided a great experience at Gallatin Ford, and we appreciate your feedback regarding the lug nut torque specifications. We'll make sure to remind our team about following manufacturer guidelines. Your input helps us improve, so thank you again!
One of the Best places to take your vehicle for service and to meet Beautiful people and Smiling faces Tnxs for the great service.
Business response:
Sam, thank you for the wonderful feedback! We're delighted to hear that our team at Gallatin Ford made your service visit a pleasant one. We look forward to seeing you again soon!
The service department and Jessica were very friendly professional and knowledgeable. She went out of her way to address all my service needs.
Business response:
Thank you for sharing your experience with our service department at Gallatin Ford! We're delighted to hear that Jessica provided friendly and knowledgeable assistance. We appreciate your support and look forward to serving you in the future!
Fedy, Jason, Hunter, Jr. in parts and Danny in service haven been great to deal with. They all define superior Customer Service. Thanks again!
Excellent customer service, we were treated like we was a very important part of the dealership. I was really impressed with the whole experience. I will be back for my next vehicle.
Business response:
Elaine, we're delighted to hear you felt valued during your visit at Gallatin Ford! Thank you for the kind words, and we look forward to assisting with your next vehicle purchase.
Lauren was very helpful and detailed. The time the vehicle was in the department was reasonable.
Miracle Ford has a 4.4 star rating with 3,283 reviews.
Miracle Ford is closed now. It will open at 9:00 a.m.
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