Mile High Acura

srlobo 

on DealerRater

15 years ago

Don always treats me right, and gets me a loaner whenever he can. I consider us friends, and I'm sure he feels the same. Charlie stepped in, today, when Don was busy with another customer, and took care of my bill and saw to it that my car was brought up. (It's always washed, BTW.) Loretta makes paying almost a process to look forward to. Everyone is friendly and personable, from managers to the shaggers. I keep asking for the Ferrari loaner, and bacon and eggs, when I'm waiting, in the morning, but those are the only things... read more

dicktorrisi 

on DealerRater

15 years ago

I would have rated great (5), except I think that all people and organizations have room for improvement and cannot rest on their laurels. Mark Jarvis over the years has become pretty close to great and Mile High Acura is a well run organization. I have purchased several cars from them, and had them serviced there. I have referred them many times. 

jayefo 

on DealerRater

15 years ago

That being said, Matt was great. He was very friendly and unreushed in his approach. This was the first dearlership we stopped in for the evening and then drove around to the surrounding dealerships. They were old school slimy and we felt trapped. We should have just bought this car right up front and not wasted out time. 

vidalrg 

on DealerRater

15 years ago

I have been a customer for at least the past 10 years because of Mark Javis knowledge, fairness and dedication to take care of his customers. I drive over 35 miles, from Ken Caryl Ranch in Littleton to Mile Hi Acura because of a very bad experience with Courtesy Acura. Mark's service won me back to Acura. 

Abbymb 

on DealerRater

15 years ago

Although I did not purchase my 2008 Acura TSX at Mile High Acrua, I will next time. The entire service departmen from the moment I drop of my car to payment is nothing short of a beeze. Hands down the most friendly and helpful car dealership in town. I tell all my friends and family how great of an experience I continue to have at Mile High. 

lynngregg 

on DealerRater

15 years ago

I keep coming back to Mile High Acura because Mark Jarvis has always been right there with help when I had a question about my new or my used Acura, or when I needed service. I only buy Acuras now because of him. I live two hours away from Denver in the mountains, but I wouldn't think of getting my car serviced or Any repairs done anywhere else because I trust him when he tells me what needs to be done. I Know I can call him and he will fit me in if there's an emergency that needs taking care of. My daughter recently was in ... read more

blumblum98 

on DealerRater

15 years ago

I met Mark Jarvis when I bought an Acura Legend in 1997 and needed to get it serviced. The woman I bought the car from said that even though she had bought the car at Courtesy Acura, Mile High was the only place she would ever take the Legend for service work. The car had less than 30,000 miles on it and throughout its check-ups, and one issue with the rear brake kicking in the ABS system in the summer months, Mile High never disappointed. I have to drive 300 miles for service as there is no Acura dealer in my town, and ther... read more

Rebecca Perry 

on DealerRater

15 years ago

I am so glad to have a chance to rate Mile High Accura in general and Mark Jarvis in particular. I am on my third Accura. I had a brief experience with another Accura dealership in S. E. Metro area. (my husband got a "deal" on oil changes) The difference is remarkable. Mile High Accura is clean,organized and welcoming. Being there is a pleasant experience. That was not my experience at the other dealership. Mark is competent,friendly, helpful and professional. He exemplifies the meaning of service in a service industry. As a... read more

Kathy G. 

on DealerRater

15 years ago

We have worked with Mile High Acura for over twenty years, and with Mark Jarvis in particular. The level of personalized service is unparalleled. Although we now live in a different town over 70 miles away, we continue to drive to Denver to go to Mile High. Service does not get better than Mile High, or better than Mark.