Mile High Acura

sydney2dog 

on DealerRater

14 years ago

Matthew Heintz was excellent in his handling of the presentation of getting a quality used car through a detailed explanation of what to expect to what we were getting. Also, after the sale, Matthew sot us into the vehicle and explained all the buttons and gizmos that we would be dealing with, from the radio to the dash to all the controls to operate this car. My wife and I feel we were treated with the utmost respect and not just as any client, but as an ongoing (future) customer. In all our years of car purchases, we have ... read more

tbrightw 

on DealerRater

14 years ago

We have purchased four cars at Mile Hi. The sales staff is very knowledgable, helpful, considerate and not overbearing. The Service Department is exceptional. Our service representative, Mark Jarvis, stays in contact with us throughtout the year and makes certain that our cars are well maintainedon a timely basis. This is a good dealership with a great product. 

jaylinstotler 

on DealerRater

14 years ago

Mark Jarvis has always provided personalized service with a smile. I've worked with Mark for a few years now and I have to say his warm and bright personality make visiting Acura more of an experience than a chore. Mark welcomes me to use the waiting area with Wi-Fi, beverages, and snacks which makes my wait much more comfortable. During repairs that require my car to stay for extended periods, Mark provides a very nice loaner car that he thoroughly orients me to before I take off. Mark is in contact with me every step of th... read more

Rissa33 

on DealerRater

14 years ago

Mile High Acura has always provided me with excellent customer service. They accommodate with a loaner car when appropriate and available and offer a comfortable waiting area. The expectations for the waiting time are set accurately. Overall great service! 

Roger0737 

on DealerRater

14 years ago

My Acura is now 11 years old so I am rating according to service rather than purchase. Mark Jarvis has worked with us throughout our history of Acura ownership. He has been great in all ways. Having a service representative you can trust is invaluable, and Mark has always met the highest standards. 

johnnyp11 

on DealerRater

14 years ago

Mark Jarvis is the best in the Business -period!!!!! Mark Jarvis is the best in the Business -period!!!!! Like I told the Acura Corporate Office when they called, I would high recommend Mark Jarvis and Mile High Acura to everyone I meet. Mark is professional, courteous, and let's me know every time what work needs to be performed, what the cost expectation may be - before any work has begun. Mark is truly the consummate professional - and I would never take my car anywhere else. I trust Mark whole heartedly and know that he ... read more

meaux 

on DealerRater

14 years ago

I have consistently received EXCELLENT service from Mark Jarvis at Mile High Acura. He remembers my schedule (I have kids to drop off at school, so it's hard to be there before 9 a.m.) and knows I can't do service on the weekends. He also knows I am flexible for short service calls and prefer waiting in the super comfy lounge (where it is quiet and I can get some work done.) If I do need a loaner, he always makes sure I am comfortable with the car and how it works before I leave the lot. Let me put it this way, I can't wait ... read more

Harvey Wong 

on DealerRater

14 years ago

I am very picky about who services my vehicles. Although I don't work in the automotive industry I once graduated from a two year automotive school and I service my other two cars myself. Trust is an important aspect of where I take my vehicles. While shopping for a new Acura, I contacted every dealership within a fifty mile radius of my home and I feel that the experience I received from Mile High gained my trust and confidence. When I bought my new Acura from Mile High,everything from the buying experience to the service w... read more

dianetaussig 

on DealerRater

14 years ago

mark was very nice to help install a headlight bulb. most dealerships would have charged for this kindness. the parts sales people are very helpful. they also helped install another headlight bulb. the service waiting area is very relaxing and it is great to get water or fruit.