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Mile High Acura
- Car Dealers
- Denver, CO
About this business
Mile High Acura in Denver, CO is your premiere destination for new and used Acura vehicles in the Denver area. “It’s Easy to Buy at Mile High” is more than a slogan, we use our core values of Trust & Transparency, Hassle-Free Interactions that Respect Your Time, and Superior Customer Service to deliver a pleasant and streamlined buying experience. Call today to schedule a test drive!
Location details
2799 S Havana St, Denver, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My wife and I had found a used 2007 RDX online and wanted to come by to take a look at the vehicle in person. Erik was very knowledgable about the Acura product and we proceeded to purchase the vehicle. The experience as a whole was great and we look forward to dealing with Mile High Acura for our service needs as well. Thanks Erik!
Matthew was both friendly and knowledgeable. I went in to test drive an Audi TT I had found on the internet. After a great test drive I decided to work through the numbers with Matthew. I ended up getting a fair price and a good dollar amount on my trade. In the following weeks I had some follow up questions and needed an extra key. Matthew was able to find the key for me and has been available for questions any time. I wouldn't have any problems recommending friends and family.
Went to Mile High Acura. After test drives, we attempted to purchase a used 2010 TSX (dealer-owned program car). Sales manager "Brian" started by offering us price that was above their internet-listed price, then he claimed published price on Internet "was not in effect yet", even tho it had been on the internet several days at that point. Woulnd't negotiate in good faith. We made a bona fide offer which he refused. We left, then came back and increased our offer by 1/2 of the $500 difference beteween us. They wouldn't meet ... read more
Business response:
Mr. Kenlde, I'm very sorry that you experienced this at our delaership. I will continue to work on improving our sales process. Our Dealership participates in the DealerRater.com Certified Dealer Program, and we are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to me. Please accept my dearest appologies.
Top notch service. No complants. Service was limited to installing options, including towing package and hitch and floor mats. My wife delivered the car and was provided an LDX to use for the day. She was very pleased with the prompt and coutesous service she received.
The only reason I don't give a "5" rating for the dealer is because I simply like to leave a little room at the top for a truly exceptional experience. I probably already have had an exceptional experience. Maybe a little selfish I know, but what if I have a truly unbelievable experience in the near future and I can't leave room to give Mark Jarvis a "5" then? Mark and the staff already deserve a "5" but he always seems to get better. Case in point: I recently had an issue where my 3.5RL (2000 Year Model) would not start. Lu... read more
I am rating them great because of the following: I am rating them great because of the following: Mark Jarvis, Acura, Mile HIGH Service mgr, rock star, on time, courteous, informative, follow up calls on completion,pro active in helping me maintain my significant investment. Aware of all factory information issues that pertain to safety and performance. Car is washed, Loaner is clean. new Acura to test loan. I have been going there for years,it is worth the 24 mile drive from Arvada to Aurora. Great sale staff, Erik Traebert... read more
Business response:
Dear Ed, Thank you so much for your review and kind words about Mark Javis, Erik Traeber and our staff. We sincerely appreciate you taking the time to review each associate at our dealership that assisted you during your visit. At Mile High Acura we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. We will ... read more
I had my Legend serviced with Mark for the four years I owned the vehicle. I was extrememly satisfied with the work they performed, and more importantly, felt safe that the car would be reliable. I paid a decent price for the repairs, yet he worked very haard to get me the best service price. Although I paid hundrends on the preventative maintenance, that was a small price for the peace of mind knowing that Mark was honest with me and the repairs were impecable.
Timely, professional, accurate, relationship with Mile High Acura service and sales department. I have never had any problems scheduling maintence, getting a loaner car, or being overpriced for service. My experience with buying my used car was great, from the financing, price, and options.
Let me begin by saying that Mark Jarvis is amazing in all aspects of his job. First, when my car was being serviced and my wife went into labor, Mark arranged it so that I did not have to worry about returning the loaner and made sure that I had a working vehicle to take to the hospital and to be with my wife and baby daughter. Second, Mark has been servicing all my family's Acuras for as long as I can remember to the point where when we go in for a service it is actually like visiting a family friend. Also, Mark is the reas... read more
Frequently asked questions about Mile High Acura
How is Mile High Acura rated?
Mile High Acura has a 4.5 star rating with 1,367 reviews.
When is Mile High Acura open?
Mile High Acura is open now. It will close at 8:00 p.m.
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