MG Properties

Hunter C 

on BBB

a year ago

Terrible customer service. It has been weeks to get in contact with someone. This is the WORST property management team ever. 

Jennifer L 

on BBB

a year ago

MG Properties took over the apartment complex I have lived in for 5 years and have had massive employee turnover with very little care or competence. The biggest issue we have faced as a community is crime including car theft and vandalism. My car along with several of my neighbors have been broken into within the last few weeks and management has done nothing to secure the property like adding security cameras or offering more secure garage parking without a fee. This management company doesn't care about its tenants and pr... read more

Meelad A 

on BBB

a year ago

!! AVOID ******* APARTMENTS AND MG PROPERTIES AT ALL COSTS !!They will promise you free weeks if you sign a lease but then try to charge you rent. If I hadnt kept screenshots, they probably wouldve tried to make me pay for the weeks that were supposed to be free. They then tried to charge me late fees for not paying on the month that was supposed to be free. They then harassed me and threatened me with evictions and lawyers if I didnt pay.The staff is very rude and condescending, yet cant do simple math. They literally said ... read more

Mathew S 

on BBB

a year ago

I stayed at *********** for 11 months, but stayed at another place I rented for 8 of the 11 months so I was only there for 3 months. They so tow any guest vehicle during the night and it will cost you $400. There about ten designated guest doors that are always full with residents second vehicle so essentially no guest parking. A number of residents in low income housing, whom I didn't know would ask me for money. When I moved in they apologized for the carpet being stained, but it was dark so it didn't show much, and other ... read more

Cortney H 

on BBB

a year ago

Have been living at my apartment in ****** for 4 and a half years, MG took over about a year and a half ago. Since then, it has been no communication between staff and tenants, other than posting a note to the door and expecting compliance with whatever it says. My storage which is on the main property was broken into at least twice since MG took over. I recently had my bank account hacked and two of my rent payments were disputed. The office staff or anyone from the accounting department never contacted me to check the vali... read more

Rachel L 

on BBB

a year ago

I moved out of ******* due to water intrusion around January and haven't received my full refund checks.Water Damage and Poor Construction: Multiple instances of significant water damage have occurred, most notably on December, 2023, and in February. These incidents indicate inadequate construction quality and the potential for future flooding, jeopardizing the safety and well-being of tenants.Unauthorized Entry and Mishandling of Belongings: Maintenance personnel and leasing staff routinely enter apartments without obtainin... read more

Nicole M 

on BBB

a year ago

MG properties does not follow tenant laws in the state where I live. They are extremely greedy, have rude staff, and not only do they not return deposits at move out, they charge you literally thousands. We will be pursuing legal action, and if you do your research they are already involved in multiple lawsuits. Terrible company, keep away from any property they manage it has been a nightmare dealing with them and we are in the process of taking legal action against them. 

Malina J 

on BBB

a year ago

Extremely rude staff, shady practices regarding leases and hidden fees, terrible maintenance where we were left without AC for weeks (and this continued to happen on/off again for four years). Potentially will not follow AZ rental laws regarding security deposits and will post an update here. 

Bri C 

on BBB

2 years ago

I won't disclose the name of the property where I lived with my roommate, as I prefer not to mention the exact location. The property was owned by MG Properties.After moving out, we were assured during the inspection that there wouldn't be any charges. However, we've been receiving numerous emails and phone calls from them about charges that they haven't explained or provided evidence for. They keep threatening to send us to collections but won't give us any proof of said charges. I'm getting worried that we might have to ta... read more