MG Properties

Kate A 

on BBB

a year ago

Dont move here. Staff has access to your unit and can walk in whenever they chose to and say they had complaints. I talked about this with some other tenants and many of them have had the same experience. Their staff while harass you if you ever do have a complaint. I had to break my lease because I felt completely violated every time one of their staff members felt like they could just walk into my apartment with no notice. I did let the police know and they suggested I get a ring camera. They then sent me a notice saying m... read more

Edgard N 

on BBB

a year ago

I am a tenant at ********************* since mid June 2023. When touring the unit, they had all the windows open. Turns out it was to hide a horrendous cigarette odor from the walls and carpet left by the previous tenant. We did not notice until it was too late and we were locked in the lease. They sent a carpet cleaning service, which left the water black and didn't remove the smell. The carpet cleaner said it would take a few passes to get the smell out. A leasing agent and a couple maintenance workers agreed that the unit... read more

Hunter C 

on BBB

a year ago

Terrible customer service. It has been weeks to get in contact with someone. This is the WORST property management team ever. 

Jennifer L 

on BBB

a year ago

MG Properties took over the apartment complex I have lived in for 5 years and have had massive employee turnover with very little care or competence. The biggest issue we have faced as a community is crime including car theft and vandalism. My car along with several of my neighbors have been broken into within the last few weeks and management has done nothing to secure the property like adding security cameras or offering more secure garage parking without a fee. This management company doesn't care about its tenants and pr... read more

Meelad A 

on BBB

a year ago

!! AVOID ******* APARTMENTS AND MG PROPERTIES AT ALL COSTS !!They will promise you free weeks if you sign a lease but then try to charge you rent. If I hadnt kept screenshots, they probably wouldve tried to make me pay for the weeks that were supposed to be free. They then tried to charge me late fees for not paying on the month that was supposed to be free. They then harassed me and threatened me with evictions and lawyers if I didnt pay.The staff is very rude and condescending, yet cant do simple math. They literally said ... read more

Mathew S 

on BBB

2 years ago

I stayed at *********** for 11 months, but stayed at another place I rented for 8 of the 11 months so I was only there for 3 months. They so tow any guest vehicle during the night and it will cost you $400. There about ten designated guest doors that are always full with residents second vehicle so essentially no guest parking. A number of residents in low income housing, whom I didn't know would ask me for money. When I moved in they apologized for the carpet being stained, but it was dark so it didn't show much, and other ... read more

Cortney H 

on BBB

2 years ago

Have been living at my apartment in ****** for 4 and a half years, MG took over about a year and a half ago. Since then, it has been no communication between staff and tenants, other than posting a note to the door and expecting compliance with whatever it says. My storage which is on the main property was broken into at least twice since MG took over. I recently had my bank account hacked and two of my rent payments were disputed. The office staff or anyone from the accounting department never contacted me to check the vali... read more

Rachel L 

on BBB

2 years ago

I moved out of ******* due to water intrusion around January and haven't received my full refund checks.Water Damage and Poor Construction: Multiple instances of significant water damage have occurred, most notably on December, 2023, and in February. These incidents indicate inadequate construction quality and the potential for future flooding, jeopardizing the safety and well-being of tenants.Unauthorized Entry and Mishandling of Belongings: Maintenance personnel and leasing staff routinely enter apartments without obtainin... read more

Nicole M 

on BBB

2 years ago

MG properties does not follow tenant laws in the state where I live. They are extremely greedy, have rude staff, and not only do they not return deposits at move out, they charge you literally thousands. We will be pursuing legal action, and if you do your research they are already involved in multiple lawsuits. Terrible company, keep away from any property they manage it has been a nightmare dealing with them and we are in the process of taking legal action against them.