MG Properties

Suhang W 

on BBB

a week ago

My wife and I lived in *****, managed by MG Properties in ********, **, for two years and really liked the spacious loft layout. Unfortunately, our experience was ruined by poor management. They consistently failed to communicate, showed little regard for residents, and lacked **************** major issue happened while we were on vacation. Water intrusion from garage pressure washing caused mold to grow in our unit. Managements solution was to cut into our den wall and run a loud dehumidifier in the living room for over 10 ... read more

Leanna S 

on BBB

a month ago

DO NOT GIVE THEM YOUR MONEY!!!We were absolutely taken advantage of during this application process. I was told by *** ******* of MG PROPERTIES that after paying $300 for application fee and holding deposit that if we were denied we would be refunded the $200 holding deposit. I called them to make sure this was the case. I am a single mom and I dont have the budget to just throw away money like that. I thought I was being cautious. Come to find out that they do not deny applications they do approvals with conditions instead.... read more

Qinghua Z 

on BBB

2 months ago

Ive been living in this apartment complex for a while now, and unfortunately, my experience with the lease office has been extremely disappointing. Ive been dealing with a persistent noise issue from my upstairs neighbor for the past five months, and despite reporting it multiple timesboth through emails to the lease office and through the online assistance systemnothing has been done to resolve the issue.Every time I report the problem, the lease office gives me the same generic response, saying they will "escalate my reque... read more

JEFFREY G 

on BBB

5 months ago

I do not ussually give apartments bad reviews on BBB, but I thought people should know including new clients that decide to get an apartment from them. On the day of 11/30 on Saturday I decided to come look at the apartments. I already booked a time on the third party site. When I came there I sat there for 12 minutes. I sat patiently while some guy was helping other clients. After a while he came to me in a rude manner asked what I was doing there, stated he was booked all day, and what really hit the nail in the coffin is ... read more

Ke W 

on BBB

5 months ago

I rented from ********************** for 4 years. The last year was the absolute worst. I had the neighbors above me leak water into my unit while they were changing the water in the their fish tank. My property was damaged remotes to my television and my walking pad (mini treadmill). I contacted the office to let them know what happened sent pictures to corporate and was told I needed to follow whatever the renters insurance was asking me to do which was to pay a 250 deductible for a problem I didnt cause. They refuse to as... read more

Pilar B 

on BBB

6 months ago

Wish it could be zero. Initially, liked the place for the apartment layout, however, as time passed the experience got bad to worst and they kept increasing my rent (*********). The last time they raised it $400.00 about 20% at renewal which was more than typical. Maintenance did their best to resolve issues, but the turnover for front staff was terrible and not good customer service, slow/no answer for calls. Fire alarm always going off middle of night disturbing sleep, trash overflowing in the room, dog f**** in the walkwa... read more

ZT C 

on BBB

6 months ago

I am a resident at ******* 650 and would give a 0-star rating if possible. The property management has displayed extremely poor communication, with no responses to multiple requests. They have also mismanaged parking assignments, causing inconvenience to tenants. Additionally, recently packages have been stolen within hours of delivery, and the leasing office has taken no action to address this issue. The mail room is disorganized, and the lack of security or oversight makes it easy for thefts to occur. Overall, the manageme... read more

Phoebe B 

on BBB

8 months ago

I had stayed at *********************************** in *************. HORRIBLE COMPANY TO RENT FROM. Worst apartment experience I have ever had. My AC leaking repair didnt come for 2 days. Never came to replace AC filter they just left it on the couch for me to handle. Infested with scorpions. The office managers dont take issues seriously. Hot tub didnt work for over 10 months and trash everywhere on the property. STAY AWAY!!! 

S1 K 

on BBB

9 months ago

I lived at MG Properties Carillon for the past six years. During my move out pre-inspection, the employee stated that they always replace the carpet if you have pets because of the pet smell. I was charged for a partial carpet replacement although the term of the lease exceeded the lifespan of the carpet. You pay for a ********** of ***** and Power bill as well as a Southern ************** bill. ******** adds monthly charges onto the rent for water base charge, water heating, pest control, sewer, trash, and water.Parents let... read more