MG Properties

Phoebe B 

on BBB

11 months ago

I had stayed at *********************************** in *************. HORRIBLE COMPANY TO RENT FROM. Worst apartment experience I have ever had. My AC leaking repair didnt come for 2 days. Never came to replace AC filter they just left it on the couch for me to handle. Infested with scorpions. The office managers dont take issues seriously. Hot tub didnt work for over 10 months and trash everywhere on the property. STAY AWAY!!! 

S1 K 

on BBB

a year ago

I lived at MG Properties Carillon for the past six years. During my move out pre-inspection, the employee stated that they always replace the carpet if you have pets because of the pet smell. I was charged for a partial carpet replacement although the term of the lease exceeded the lifespan of the carpet. You pay for a ********** of ***** and Power bill as well as a Southern ************** bill. ******** adds monthly charges onto the rent for water base charge, water heating, pest control, sewer, trash, and water.Parents let... read more

Cody J 

on BBB

a year ago

This company acquired an apartment complex in *****************The address is ****************. South. I lived in one of these units for 11 years and two months. When I moved out, they charged me for replacing all of the carpeting, painting, and re-surfacing a vinyl tub, which had a warranty of approximately 5 to 6 years. I disputed these charges due to normal wear and tear Per Arizona landlord and tenant recommendation. I formally submitted an email to MG Properties in June 19, 2024 and they replied that by June 21, they wo... read more

Isa A 

on BBB

a year ago

MG Properties have no care as to the welfare of their tenants .. Andorra Apartments in ********* is a gated community I have an upstairs neighbor whom they allowed to rent with 3 small children, a girlfriend and the guy who was caught smoking cigarettes and weed openly .. the noise that these people do have complained and reported to management and their after hours security for over a year A bad bad people .. we felt so unsafe .. in a gated community You are not able to enjoy and relax in your own home, and we pay enormousl... read more

Katlyn P 

on BBB

a year ago

If I can give MG Properties a 0 star review I would. The only saving ***** in these apartment complexes is ********* at the front desk. Other than that TRASH management. *******, the property manager is rude, unprofessional, and inconsiderate. Will tow your car with an up to date registration, brand new tires, and well working car for not moving it in a DESIGNATED parking space over the weekend when we had no use for the car. They will make you pay for the fees and blame it on the owner when the car is indeed operable and NO... read more

Mark B 

on BBB

a year ago

When we were all set to move in, ****h 2020. The day before move ****, an employee, told us there had been a mix-up. The unit that we had reserved had been leased to someone else by mistake. They offered us a different unit with a slightly worse view. We really had no choice but to accept, as we had already ended our existing lease elsewhere. When we moved in, the carpet in the bedroom had clearly not been replaced or even cleaned. There was a large stain on the bedroom carpet. We purchased a large carpet piece to cover it.W... read more

Brianna B 

on BBB

a year ago

Fraud! I applied to block c and they took a literal month for my application and gave me ******************************************** else they would cancel. They would tell me to go to the bank on Friday at 5:30 pm and had to give them the stuff they need on Saturday let alone calling out from work constantly to get all these things that werent even on the application beforehand and being told they have what I need just to add more that evening. They never even ran a credit check and would refuse to answer, but would call w... read more

Amy P 

on BBB

a year ago

I was a lived at the property in **** ** for 9 years. Had a hole in our ceiling and water leaking into the apartment for 8 years. NO ONE would fix it. FINALLY after 8 years it was fixed but never tested for mold. My husband recently passed and I signed another 1 year lease just myself, but after that I knew I need to move forward. I found the perfect place to start the new chapter of my life, and asked them manager what was needed to leave early (exactly 1 month & 16 days). She said all she needed was a doctors note which I ... read more

Stephanie M 

on BBB

a year ago

DO NOT LIVE AT THEIR ******** PLACE LOCATION. Im moving to a sister location where Im being treated with respect. We were the first ones to live here before the previous property company sold it and this new staff of mean girls came in. Its been so terrible we are being forced to leave because we cant stand the passive aggressiveness, harassment, and lack of respect to their tenants. I have never lived someplace where they are as greedy as this one. The front office here is sickening. They have charged us ridiculous fees and... read more