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Merchants Automotive Group
- Used Car Dealers
- Hooksett, NH
About this business
Merchants Automotive Group is located at 1278 Hooksett Rd, Hooksett, NH. This business specializes in Auto Dealers.
Location details
Daniel Webster Hwy, Hooksett, NH, 03106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought a car through Merchants yesterday and truly now feel like I was rushed into the sale. I did notice this morning that the car has a musty smell to it like it has been submerged in water. I would do a carfax but they of course want money and Merchants pretty much cleaned me out as I told them I had no money to put down and they convinced me to clean out my savings. At no time did Merchants ever talk about the promotion they had going which was why I went there 25% off $25 down. I told them many times what I wanted my ... read more
Business response:
Good Afternoon *****, I am sorry that you feel this way about your purchase with us . In regards to carfax i have a free one for you here as well as all clients which is offered on our website. We would be glad to match your gas amount in your vehicle so that you don"t lose out and i believed when you left in the morning and came back in the evening you were happy. As for the money down we did it to get you a better rate and interest and we surely can do it with just 25.00 down it just wasn't in your best interest this time.... read more
I purchased a vehicle from Peter. I asked if I could take advantage of the free inspection that came with the purchase. He was glad to help and offered to call service and get me in the same day. I was greeted with a warm welcoming smile and he reminded me of my free car wash! I was glad I called. Peter took care of me today. I love the service and I highly recommend Merchants for anyone who appreciates service after the sale.
Business response:
**** we appreciate your continued patronage. Scott R Internet Manager
We have bought 2 cars from Andre L**** and we have had a great experience both times.
Business response:
Thank you for your continued patronage. We appreciate you . Remember to visit weekly for your free car wash. Scott R Internet Manager
Peter P****** helped me out with the purchase of my ford. He was diligent helpful and got me my best price. I would recommend merchants auto and Peter for your automotive needs
Yesterday I found myself with a dead car which was towed to Merchants. Long story short, I needed a new car...NOT something I'd planned on or was excited about. It was almost 10 years since I'd bought a car as well; it wasn't a great experience and I was NOT looking forward to it again. However, not only was Eli R*** polite and friendly, he was also able to get the $120 diagnostic fee waived, he got a loan approved, and I didn't need a down payment. The 2015 car I bought has a good warranty, and my monthly payment is not exo... read more
Business response:
"I found Merchants to be a wonderful place I'd definitely go back to." Thank you for sharing your experience with us we appreciate you remember to visit us once a week for your free car wash. Scott R Internet Manager
I'm 21 and just bought my first car, Kia 2015, i had a really awesome experience, I was working with Andre, request him! He and the other employees did a wonderful job at trying to help us out in getting me the car I wanted with the budget i had preset coming in here!
Amazing experience purchasing my preowned 2014 Jeep Grand Cherokee! Everyone at Merchants was a pleasure to work with, from Eli in Sales, to Cam in Service...friendly and knowledgeable! No pressure when I was looking at and test driving vehicles. Financing and paperwork was a breeze. Convenient hours and the location is great. Family owned and they really make you feel comfortable and good about your purchase.
To be honest I came in expecting a hassle, as usually happens when purchasing a car. From the moment I entered the lot that feeling changed, Andre was extremely welcoming and put my mind at ease almost immediately, He was not trying to sell me on something, He worked with me to find out what the best car for my life and financing situation would be. I am very happy with my experience all around at Merchants and I will definitely be returning in the future if I need a new vehicle! Great Team!
Business response:
"To be honest I came in expecting a hassle, as usually happens when purchasing a car" From the moment I entered the lot that feeling changed, " Thank you for sharing your experience with us we appreciate you. Remember your free car wash once a week. Scott R Internet Manager
We came in not entirely confident that we would be able to leave with a new car but Peter P and Chris K went above and beyond to help us out. We were approved for a new vehicle in our price range so we are more than satisfied with our experience here at Merchants. Thank you to everyone involved in this process.
Frequently asked questions about Merchants Automotive Group
How is Merchants Automotive Group rated?
Merchants Automotive Group has a 4.8 star rating with 122 reviews.
When is Merchants Automotive Group open?
Merchants Automotive Group is open now. It will close at 8:00 p.m.
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