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Mercedes-Benz of Natick

4.7

About this business

Find the Mercedes-Benz of your dreams at our Natick, MA dealership selling new Mercedes-Benz and used cars. Call us at 508-655-5350. 

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,248 reviews
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No Mercedes for me!'s profile image
No Mercedes for me! 
7 years ago

Car is listed for sale but within 5 minutes of arrival we were informed that the car had a recall on it and could not be sold. Plus, no scheduled repair of the recall as there are no parts. What kind of dealership lists a car for sale that can't be sold? I don't know if this is an attempted Bait & Switch, the salesman did try to show us other cars. 

Sally's profile image
7 years ago

I felt like they only wanted to show me this car and refused to show me any other cars they had for sale. When I decided to buy the car, they also lied to that the car had all seasonal tires when it really had summer performance tires. I had the sales person check and his manager insisted that they were all seasonals as well. Very disappointed as now I have to spend more money on new tires so I can drive the car in the snow. When I brought this to the attention of the sales person, he said that he felt safe driving a similar... read more

Mike's profile image
7 years ago

Very responsive. 

GreenDenali's profile image
GreenDenali 
7 years ago

Emailed an offer to buy a C300 in the evening. Called the next day at 2pm since I had not heard back on my offer. Learned they had sold the car at 1pm. Had the exact same experience a couple days later on a second car at the same dealership. On the call about the second car, I shared exactly what we were looking for- have never heard back from that dealer. 

J's profile image
7 years ago

Charles and John were exceptional. True professionals who were very knowledgeable about the cars, options, financing, and most importantly, they were sincere. A++ 

Business response:

Thank you for these kind comments and we look forward to your next visit! Best, Jonathan Goldberg, General Manager 

Francesca's profile image
Francesca 
7 years ago

They are useless. Car was not available for sale the first time we called but it was sold the second time. Sales people don't know what is up, management checks up on sales people. Ridiculous. The whole experience was very fishy. Not even sure this car exists. It may just be bait. 

Jon's profile image
7 years ago

Got a very fast reply, however, I was ready to purchase but they do not reduce there pricing and it was over my budget. The salesman did call me back to let me know it sold days later 

Business response:

Thank you, Jon. Please let us know if we may assist you in the future. Best, Jonathan Goldberg, General Manager 

Kwcloud's profile image
Kwcloud 
8 years ago

Only experience was by email. Constant follow up but did not set appointment 

Business response:

Thank you for your feedback. Please don't hesitate to reach out if we may be of assistance to you in the future. 

SLBoss's profile image
8 years ago

Very responsive. 

Business response:

Thanks so much! 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 3,248 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open at 11:00 a.m. 

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