This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I met a very pleasant and personable salesman named Howard. Unfortunately I couldn’t test drive the vehicle because I had limited time. I’ve gotten subsequent phone calls from them as well.
Brian was very knowledgeable and helpful.
Alexis and Yara were very helpful providing the information on the vehicle that I was interested in. Quick email responses and sharing information on similar vehicles was also helpful.
Very helpful
Sale Agent Francisco and the General Manager were extremely professional and personable. I feel that I managed the best deal that I could. I am very happy that my loan approval was through Mercedes Benz financial. I was pre approved through Capital One Financial before arriving. However, I received a lower APR through M-BF. I highly recommend this dealership to anyone interested in buying or leasing a vehicle. One more thing, I received a very fair price for my trade-in.
The sales manager offered me 15000 for my trade on my 2015 corvette convertible with only 14000 miles on it I was looking at a cheaper car and thought I could trails my car in and get the difference my car has a trade value of 38 to 40 thousand and they wanted 26000 for a mustang I received an e mail saying they would give me 15 to 17 for my car I asked if that included the mustang as well they said no that that would go torwards the price of the mustang witch was an insult considering what the corvette is worth what's up wi... read more
Business response:
Kevin, we have checked our records and spoken with our sales manager about this, but cannot seem recall your situation. Did you in fact work with Herb Chambers Mercedes Benz of Natick? Either way, I am happy to help if you would like to reach out to me- FArshad@herbchambers.com. Thank you, Fahad Arshad, General Manager
Very honest dealer, told me car was off market due to mechanical issues, and I thought it was very honest to let someone know that
Visited dealership day one and overall experience was good. Went home to think it over. Day two was in the middle of negotiating price of this car (via text with salesman) and was very close to locking things up when told another salesman had sold the car. I found this very unprofessional, feeling the dealership's sales manager could have controlled the situation better. Considering the time I had invested, a simple message to me letting me know another party was interested in the car would have been the right thing to do. D... read more
Samantha Baptista is a fantastic professional, she did a great job helping myself, and friend, with their vehicle shopping.
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,367 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com