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Mercedes-Benz of Natick

4.7

About this business

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,649 reviews
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TokunbohBaridi's profile image
TokunbohBaridi 
6 years ago

Sale Agent Francisco and the General Manager were extremely professional and personable. I feel that I managed the best deal that I could. I am very happy that my loan approval was through Mercedes Benz financial. I was pre approved through Capital One Financial before arriving. However, I received a lower APR through M-BF. I highly recommend this dealership to anyone interested in buying or leasing a vehicle. One more thing, I received a very fair price for my trade-in. 

Kevin's profile image
Kevin 
6 years ago

The sales manager offered me 15000 for my trade on my 2015 corvette convertible with only 14000 miles on it I was looking at a cheaper car and thought I could trails my car in and get the difference my car has a trade value of 38 to 40 thousand and they wanted 26000 for a mustang I received an e mail saying they would give me 15 to 17 for my car I asked if that included the mustang as well they said no that that would go torwards the price of the mustang witch was an insult considering what the corvette is worth what's up wi... read more

Business response:

Kevin, we have checked our records and spoken with our sales manager about this, but cannot seem recall your situation. Did you in fact work with Herb Chambers Mercedes Benz of Natick? Either way, I am happy to help if you would like to reach out to me- FArshad@herbchambers.com. Thank you, Fahad Arshad, General Manager 

Chris's profile image
Chris 
6 years ago

Very honest dealer, told me car was off market due to mechanical issues, and I thought it was very honest to let someone know that 

Dennis's profile image
Dennis 
6 years ago

Visited dealership day one and overall experience was good. Went home to think it over. Day two was in the middle of negotiating price of this car (via text with salesman) and was very close to locking things up when told another salesman had sold the car. I found this very unprofessional, feeling the dealership's sales manager could have controlled the situation better. Considering the time I had invested, a simple message to me letting me know another party was interested in the car would have been the right thing to do. D... read more

Dave's profile image
Dave 
6 years ago

Samantha Baptista is a fantastic professional, she did a great job helping myself, and friend, with their vehicle shopping. 

GuruN1QVW's profile image
GuruN1QVW 
6 years ago

Was contacted right away by customer service rep on the interested vehicle 

Kevin's profile image
Kevin 
6 years ago

Great service 

Emmanuelle's profile image
Emmanuelle 
6 years ago

They was on it 

AJ's profile image
AJ 
7 years ago

Great experience. Prompt and efficient. 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m. 

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